# Error in Shop Critical **URL:** \ **Category:** Administration\ **Created:** [12. Januar 2021 um 15:11 UTC](https://forum.shopware.com/t/error-in-shop-critical/72045 "2021-01-12T15:11:23Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Thomas\_bei\_Dunken](https://avatars.discourse-cdn.com/v4/letter/t/41988e/32.png) [@Thomas\_bei\_Dunken](https://forum.shopware.com/u/Thomas_bei_Dunken)\ **Post date:** [12. Januar 2021 um 15:11 UTC](https://forum.shopware.com/t/error-in-shop-critical/72045/1 "2021-01-12T15:11:23Z")
Hallo Forengemeinde, wir haben heute das erste Mal 3 Mails über Fehler vom Shop bekommen. Was ist hier zu machen ?     ![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/0/049fbe6db95a3db5ad4d036cc2b264f608c9749d.png) ![](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/d/d83013ff52e02bb692570ec923ca35b91fb7b0e1.png)   ---
**Author:** ![raymond](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@raymond](https://forum.shopware.com/u/raymond)\ **Post date:** [13. Januar 2021 um 23:22 UTC](https://forum.shopware.com/t/error-in-shop-critical/72045/2 "2021-01-13T23:22:16Z")
Ich bin gerade auf der Webseite. Läuft doch. Jedoch (alles mobil getestet): hochkant werden die Menüeinträge verschoben, das Unternehmenslogo könnte bessere Auflösung gut vertragen und auf der Startseite ist der Text zu klein. ---
**Author:** ![Thomas\_bei\_Dunken](https://avatars.discourse-cdn.com/v4/letter/t/41988e/32.png) [@Thomas\_bei\_Dunken](https://forum.shopware.com/u/Thomas_bei_Dunken)\ **Post date:** [14. Januar 2021 um 08:39 UTC](https://forum.shopware.com/t/error-in-shop-critical/72045/3 "2021-01-14T08:39:34Z")
``` CRITICAL Message: Failed to remove directory "/home/dunmvtok/www.dunken.de/var/cache/production_202011060821/html/en": rmdir(/home/dunmvtok/www.dunken.de/var/cache/production_202011060821/html/en): Directory not empty Time: 2021-01-14T09:18:47.992975+0100 Channel: core request: { "uri": "/backend/Cache/clearDirect?cache=Config&_dc=1610612318164", "method": "GET", "query": { "cache": "Config", "_dc": "1610612318164", "module": "backend", "controller": "Cache", "action": "clearDirect" }, "post": [] } shop: No shop data available session: { "userId": "53", "roleId": "1" } CRITICAL Message: Failed to remove directory "/home/dunmvtok/www.dunken.de/var/cache/production_202011060821/html/en": rmdir(/home/dunmvtok/www.dunken.de/var/cache/production_202011060821/html/en): Directory not empty Time: 2021-01-14T09:18:48.007305+0100 Channel: core request: { "uri": "/backend/Cache/clearDirect?cache=Config&_dc=1610612318164", "method": "GET", "query": { "cache": "Config", "_dc": "1610612318164", "module": "backend", "controller": "Cache", "action": "clearDirect" }, "post": [] } shop: No shop data available session: { "userId": "53", "roleId": "1" } ERROR Message: Symfony\Component\Filesystem\Exception\IOException: Failed to remove directory "/home/dunmvtok/www.dunken.de/var/cache/production_202011060821/html/en": rmdir(/home/dunmvtok/www.dunken.de/var/cache/production_202011060821/html/en): Directory not empty in /home/dunmvtok/www.dunken.de/vendor/symfony/filesystem/Filesystem.php:180 Stack trace: #0 /home/dunmvtok/www.dunken.de/vendor/symfony/filesystem/Filesystem.php(177): Symfony\Component\Filesystem\Filesystem->remove() #1 /home/dunmvtok/www.dunken.de/engine/Shopware/Components/CacheManager.php(573): Symfony\Component\Filesystem\Filesystem->remove() #2 /home/dunmvtok/www.dunken.de/engine/Shopware/Components/CacheManager.php(165): Shopware\Components\CacheManager->clearDirectory() #3 /home/dunmvtok/www.dunken.de/engine/Shopware/Controllers/Backend/Cache.php(241): Shopware\Components\CacheManager->clearHttpCache() #4 /home/dunmvtok/www.dunken.de/engine/Library/Enlight/Controller/Action.php(192): Shopware_Controllers_Backend_Cache->clearDirectAction() #5 /home/dunmvtok/www.dunken.de/engine/Library/Enlight/Controller/Dispatcher/Default.php(478): Enlight_Controller_Action->dispatch() #6 /home/dunmvtok/www.dunken.de/engine/Library/Enlight/Controller/Front.php(228): Enlight_Controller_Dispatcher_Default->dispatch() #7 /home/dunmvtok/www.dunken.de/engine/Shopware/Kernel.php(188): Enlight_Controller_Front->dispatch() #8 /home/dunmvtok/www.dunken.de/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel->handle() #9 /home/dunmvtok/www.dunken.de/vendor/symfony/http-kernel/HttpCache/HttpCache.php(453): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle() #10 /home/dunmvtok/www.dunken.de/engine/Shopware/Components/HttpCache/AppCache.php(261): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward() #11 /home/dunmvtok/www.dunken.de/vendor/symfony/http-kernel/HttpCache/HttpCache.php(238): Shopware\Components\HttpCache\AppCache->forward() #12 /home/dunmvtok/www.dunken.de/engine/Shopware/Components/HttpCache/AppCache.php(102): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass() #13 /home/dunmvtok/www.dunken.de/shopware.php(122): Shopware\Components\HttpCache\AppCache->handle() #14 {main} Time: 2021-01-14T09:18:48.008366+0100 Channel: core request: { "uri": "/backend/Cache/clearDirect?cache=Config&_dc=1610612318164", "method": "GET", "query": { "cache": "Config", "_dc": "1610612318164", "module": "backend", "controller": "Cache", "action": "clearDirect" }, "post": [] } shop: No shop data available session: { "userId": "53", "roleId": "1" } ``` Habe wieder eine e-Mail bekommen, was kann ich tun ? ---
**Author:** ![SCOOPEX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/scoopex/32/18328_2.png) [@SCOOPEX](https://forum.shopware.com/u/SCOOPEX)\ **Post date:** [14. Januar 2021 um 08:52 UTC](https://forum.shopware.com/t/error-in-shop-critical/72045/4 "2021-01-14T08:52:54Z")
Hallo, schau mal hier [https://forum.shopware.com/discussion/comment/286914/#Comment\_286914](https://forum.shopware.com/discussion/comment/286914/#Comment_286914) Viele Grüße