# Error 503

**URL:** https://forum.shopware.com/t/error-503/21223
**Category:** Shopware 3.5
**Tags:** installation--gettin
**Created:** [9. Juli 2014 um 09:44 UTC](https://forum.shopware.com/t/error-503/21223 "2014-07-09T09:44:46Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![amkievits](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@amkievits](https://forum.shopware.com/u/amkievits)
#### Post date: [9. Juli 2014 um 09:44 UTC](https://forum.shopware.com/t/error-503/21223/1 "2014-07-09T09:44:46Z")

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Hi, I place my question on the german forum because there are a lot more people here. You can response in German i will understand. I get the following message when i will enter de settings. Error 503 service unavailable Fatal error: Uncaught exception ‚Zend\_Json\_Exception‘ with message ‚Decoding failed: Syntax error‘ in /home/studiosh/domains/kievitssupport.com/public\_html/shop/engine/Library/Zend/Json.php:93 Stack trace: #0 /home/studiosh/domains/kievitssupport.com/public\_html/shop/engine/Library/Enlight/Controller/Plugins/JsonRequest/Bootstrap.php(105): Zend\_Json::decode(’[{„property“:…’) #1 [internal function]: Enlight\_Controller\_Plugins\_JsonRequest\_Bootstrap-\>onPreDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #2 /home/studiosh/domains/kievitssupport.com/public\_html/shop/engine/Library/Enlight/Event/Handler/Default.php(91): call\_user\_func(Array, Object(Enlight\_Controller\_ActionEventArgs)) #3 /home/studiosh/domains/kievitssupport.com/public\_html/shop/engine/Library/Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #4 /home/studiosh/domains/kievitssupport.com/public\_html/shop/engine/Library/Enlight/Controller/Action.php(138): Enlight\_Event\_EventManager-\>not in /home/studiosh/domains/kievitssupport.com/public\_html/shop/engine/Library/Zend/Json.php on line 93 503 Service Unavailable I hope somebody know whats wrong. Thanks