# Error 500/weiße Seite

**URL:** <https://forum.shopware.com/t/error-500-weisse-seite/49597>\
**Category:** Administration\
**Created:** [20. November 2017 um 16:48 UTC](https://forum.shopware.com/t/error-500-weisse-seite/49597 "2017-11-20T16:48:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![thevaethi](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@thevaethi](https://forum.shopware.com/u/thevaethi)\
**Post date:** [20. November 2017 um 16:48 UTC](https://forum.shopware.com/t/error-500-weisse-seite/49597/1 "2017-11-20T16:48:34Z")

</div>

Hallo,  
ich habe seit einem Tag die etwas sperrige Frontendmeldung “Error 500” auf [http://sicco-super-towels.de](http://sicco-super-towels.de). Im Backend waren die Templates weg. Ich habe alles aus der letzten Sicherung wiederhergestellt. Aktuell läuft&nbsp; PHP Version 7.0.24. Nach dem erneuten hochladen habe ich den cache gelöscht und die Templates&nbsp; neu kompiliert.&nbsp;

die letzte Log zeigt folgende Fehler:

```
Exception: Parent Bare of theme Responsive not found in /engine/Shopware/Components/Theme/Installer.php:362 Stack trace:
#0 /engine/Shopware/Components/Theme/Installer.php(149): Shopware\Components\Theme\Installer->setParents(Array)
#1 /engine/Shopware/Components/Theme/Installer.php(116): Shopware\Components\Theme\Installer->synchronizeThemes()
#2 /engine/Shopware/Controllers/Backend/Theme.php(195): Shopware\Components\Theme\Installer->synchronize()
#3 /engine/Library/Enlight/Controller/Action.php(159): Shopware_Controllers_Backend_Theme->listAction()
#4 /engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight_Controller_Action->dispatch('listAction')
#5 /engine/Library/Enlight/Controller/Front.php(223): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp))
#6 /engine/Shopware/Kernel.php(189): Enlight_Controller_Front->dispatch()
#7 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(491): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#8 /engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL)
#9 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(258): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true)
#10 /engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true)
#11 /homepages/9/dxxxxxxxxx/htdocs/shop/shopware.php(118): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request))
#12 {main}

```

und im nächsten das hier:

```
Shopware\Components\CSRFTokenValidationException: The provided CSRF-Token is invalid. If you're sure that the request to path "/backend/Login?file=app&no-cache=1511190164" should be valid, the called controller action needs to be whitelisted using the CSRFWhitelistAware interface. in /engine/Shopware/Components/CSRFTokenValidator.php:110 Stack trace:
#0 /engine/Library/Enlight/Event/Handler/Default.php(91): Shopware\Components\CSRFTokenValidator->checkBackendTokenValidation(Object(Enlight_Controller_ActionEventArgs))
#1 /engine/Library/Enlight/Event/EventManager.php(214): Enlight_Event_Handler_Default->execute(Object(Enlight_Controller_ActionEventArgs))
#2 /engine/Library/Enlight/Controller/Action.php(142): Enlight_Event_EventManager->notify('Enlight_Control...', Object(Enlight_Controller_ActionEventArgs))
#3 /engine/Library/Enlight/Controller/Dispatcher/Default.php(530): Enlight_Controller_Action->dispatch('indexAction')
#4 /engine/Library/Enlight/Controller/Front.php(223): Enlight_Controller_Dispatcher_Default->dispatch(Object(Enlight_Controller_Request_RequestHttp), Object(Enlight_Controller_Response_ResponseHttp))
#5 /engine/Shopware/Kernel.php(189): Enlight_Controller_Front->dispatch()
#6 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(491): Shopware\Kernel->handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)
#7 /engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache->forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL)
#8 /vendor/symfony/http-kernel/HttpCache/HttpCache.php(258): Shopware\Components\HttpCache\AppCache->forward(Object(Symfony\Component\HttpFoundation\Request), true)
#9 /engine/Shopware/Components/HttpCache/AppCache.php(105): Symfony\Component\HttpKernel\HttpCache\HttpCache->pass(Object(Symfony\Component\HttpFoundation\Request), true)
#10 /homepages/9/dxxxxxxxx/htdocs/shop/shopware.php(118): Shopware\Components\HttpCache\AppCache->handle(Object(Symfony\Component\HttpFoundation\Request))
#11 {main}

```

Eben habe ich noch die Frontend-Fehlermeldung aktiviert :  
&nbsp;

```
Fatal error: Uncaught RuntimeException: Shop 'Sicco-Super-Towels.de (id: 1)' has no document template. in /homepages/9/d442172766/htdocs/shop/engine/Shopware/Plugins/Default/Core/Router/Bootstrap.php:558 Stack trace: #0 /homepages/9/d442172766/htdocs/shop/engine/Shopware/Plugins/Default/Core/Router/Bootstrap.php(118): Shopware_Plugins_Core_Router_Bootstrap->validateShop(Object(Shopware\Models\Shop\DetachedShop)) #1 /homepages/9/d442172766/htdocs/shop/engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware_Plugins_Core_Router_Bootstrap->onRouteStartup(Object(Enlight_Controller_EventArgs)) #2 /homepages/9/d442172766/htdocs/shop/engine/Library/Enlight/Event/EventManager.php(214): Enlight_Event_Handler_Plugin->execute(Object(Enlight_Controller_EventArgs)) #3 /homepages/9/d442172766/htdocs/shop/engine/Library/Enlight/Controller/Front.php(157): Enlight_Event_EventManager->notify('Enlight_Control...', Object(Enlight_Controller_EventArgs)) #4 /homepages/9/d442172766/htdocs/shop/engine/Shopware/Kernel.php(189): Enlight_Cont in /homepages/9/d442172766/htdocs/shop/engine/Shopware/Plugins/Default/Core/Router/Bootstrap.php on line 558

```

Hat jemand eine Idee woran das liegen könnte?

mfg  
thevaethi

---

<div class="post-metadata">

**Author:** ![NextMike](https://avatars.discourse-cdn.com/v4/letter/n/838e76/32.png) [@NextMike](https://forum.shopware.com/u/NextMike)\
**Post date:** [20. November 2017 um 18:29 UTC](https://forum.shopware.com/t/error-500-weisse-seite/49597/2 "2017-11-20T18:29:03Z")

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Beim letzten wird “has no document template.” das Keyword sein. Gucke mal in den Shopeinstellungen nach ob eins ausgewählt ist.

---

<div class="post-metadata">

**Author:** ![thevaethi](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@thevaethi](https://forum.shopware.com/u/thevaethi)\
**Post date:** [20. November 2017 um 19:30 UTC](https://forum.shopware.com/t/error-500-weisse-seite/49597/3 "2017-11-20T19:30:55Z")

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Ich sag vielen Dank, daran hats gelegen. Kleine Sache große Wirkung ![Thumb-Up](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/7fcda44f782696668a3d093569d15e88105769e1.png "Thumb-Up") ![Thumb-Up](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/7fcda44f782696668a3d093569d15e88105769e1.png "Thumb-Up") ![Thumb-Up](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/7fcda44f782696668a3d093569d15e88105769e1.png "Thumb-Up") ![Thumb-Up](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/7fcda44f782696668a3d093569d15e88105769e1.png "Thumb-Up") ![Thumb-Up](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/7fcda44f782696668a3d093569d15e88105769e1.png "Thumb-Up") ![Thumb-Up](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/1X/7fcda44f782696668a3d093569d15e88105769e1.png "Thumb-Up").

Jetzt läuft sie wieder

thx

thevaethi
