# Erhalte 2 Fehlermeldung per E-Mail vom Shop
**URL:** https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497
**Category:** Shopware 3.5
**Tags:** administration
**Created:** [16. Februar 2014 um 20:31 UTC](https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497 "2014-02-16T20:31:23Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@MINALO](https://forum.shopware.com/u/MINALO)
#### Post date: [16. Februar 2014 um 20:31 UTC](https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497/1 "2014-02-16T20:31:23Z")
Hallo, ich bekomme in unterschiedlicher Zeit folgende Meldung per E-Mail `[2014-02-16 18:39:51] core.ERROR: exception 'SmartyException' with message 'Unable to load template snippet 'widgets/error/service.tpl'' in /var/www/vhosts/minalo.de/httpdocs/engine/Library/Smarty/sysplugins/smarty\_internal\_templatebase.php:127 Stack trace: #0 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/View/Default.php(273): Smarty\_Internal\_TemplateBase-\>fetch() #1 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(212): Enlight\_View\_Default-\>render(Object(Enlight\_Template\_Default)) #2 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(238): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>renderTemplate(Object(Enlight\_Template\_Default)) #3 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(136): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>render() #4 [internal function]: Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>onPostDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #5 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Event/Handler/Default.php(91): call\_user\_func(Array, Object(Enlight\_Controller\_ActionEventArgs)) #6 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #7 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Action.php(202): Enlight\_Event\_EventManager-\>notify('Enlight\_Control...', Object(Enlight\_Controller\_ActionEventArgs)) #8 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Dispatcher/Default.php(528): Enlight\_Controller\_Action-\>dispatch('serviceAction') #9 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #10 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Kernel.php(141): Enlight\_Controller\_Front-\>dispatch() #11 /var/www/vhosts/minalo.de/httpdocs/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(473): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #12 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #13 /var/www/vhosts/minalo.de/httpdocs/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(244): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #14 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/HttpCache/AppCache.php(106): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #15 /var/www/vhosts/minalo.de/httpdocs/shopware.php(91): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #16 {main} [] []` Zweite E-Mail `[2014-02-16 20:23:40] core.ERROR: exception 'UnexpectedValueException' with message 'RecursiveDirectoryIterator::\_\_construct(/var/www/vhosts/minalo.de/httpdocs/cache/general/shopware--Zend/shopware--LocaleC/shopware--en): failed to open dir: Permission denied' in /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/CacheManager.php:345 Stack trace: #0 [internal function]: RecursiveDirectoryIterator-\>\_\_construct('/var/www/vhosts...', 4096) #1 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/CacheManager.php(345): RecursiveDirectoryIterator-\>getChildren() #2 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/CacheManager.php(239): Shopware\Components\CacheManager-\>getDirectoryInfo('/var/www/vhosts...') #3 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Controllers/Backend/Cache.php(63): Shopware\Components\CacheManager-\>getConfigCacheInfo() #4 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Action.php(159): Shopware\_Controllers\_Backend\_Cache-\>getInfoAction() #5 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Dispatcher/Default.php(528): Enlight\_Controller\_Action-\>dispatch('getInfoAction') #6 /var/www/vhosts/minalo.de/httpdocs/engine/Library/Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #7 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Kernel.php(141): Enlight\_Controller\_Front-\>dispatch() #8 /var/www/vhosts/minalo.de/httpdocs/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(473): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #9 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #10 /var/www/vhosts/minalo.de/httpdocs/vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(244): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #11 /var/www/vhosts/minalo.de/httpdocs/engine/Shopware/Components/HttpCache/AppCache.php(102): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #12 /var/www/vhosts/minalo.de/httpdocs/shopware.php(91): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #13 {main} [] [] ` Woher kommen diese Meldungen?
---
### Author:  [@MINALO](https://forum.shopware.com/u/MINALO)
#### Post date: [17. Februar 2014 um 12:29 UTC](https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497/2 "2014-02-17T12:29:28Z")
weis das keiner ☹
---
### Author:  [@Thomas](https://forum.shopware.com/u/Thomas)
#### Post date: [17. Februar 2014 um 14:07 UTC](https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497/3 "2014-02-17T14:07:43Z")
[quote=“MApro”]weis das keiner :-([/quote] Wenn ich das richtig deute einmal von einer serviceAction und einmal eine getInfoAction. Mehr kann ich davon auch nicht raus lesen. Gruß
---
### Author:  [@sakura13](https://forum.shopware.com/u/sakura13)
#### Post date: [17. Februar 2014 um 14:19 UTC](https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497/4 "2014-02-17T14:19:19Z")
Denke hat irgendwas mit den rechten zuten da steht ja explizit drin failed to open dir: Permission denied’
---
### Author:  [@MINALO](https://forum.shopware.com/u/MINALO)
#### Post date: [17. Februar 2014 um 14:44 UTC](https://forum.shopware.com/t/erhalte-2-fehlermeldung-per-e-mail-vom-shop/18497/5 "2014-02-17T14:44:18Z")
ja mehr kann ich auch nicht rauslesen die rechte? von was aber?