# Easycoupon - Mailproblem

**URL:** <https://forum.shopware.com/t/easycoupon-mailproblem/24704>\
**Category:** Shopware 3.5\
**Tags:** administration\
**Created:** [22. Januar 2015 um 07:38 UTC](https://forum.shopware.com/t/easycoupon-mailproblem/24704 "2015-01-22T07:38:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![eWeniger](https://avatars.discourse-cdn.com/v4/letter/e/9de053/32.png) [@eWeniger](https://forum.shopware.com/u/eWeniger)\
**Post date:** [22. Januar 2015 um 07:38 UTC](https://forum.shopware.com/t/easycoupon-mailproblem/24704/1 "2015-01-22T07:38:09Z")

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Hallo und guten Morgen, mit dem Plugin Easycoupon gibts ein Problem: [quote] exception ‘Enlight\_Exception’ with message ‘Mail-Template with name ‘netiEasyCoupon\_conditionAdminMail’ could not be found.’ in /engine/Shopware/Components/TemplateMail.php:152 Stack trace: #0 /engine/Shopware/Plugins/Community/Backend/NetiEasyCoupon/Bootstrap.php(3692): Shopware\_Components\_TemplateMail-\>createMail() #1 /engine/Shopware/Plugins/Community/Backend/NetiEasyCoupon/Bootstrap.php(4012): Shopware\_Plugins\_Backend\_NetiEasyCoupon\_Bootstrap-\>sendAdminEventsMail() #2 /engine/Library/Enlight/Event/Handler/Plugin.php(149): Shopware\_Plugins\_Backend\_NetiEasyCoupon\_Bootstrap-\>beforeMailSend(Object(Enlight\_Event\_EventArgs)) #3 /engine/Library/Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Plugin-\>execute(Object(Enlight\_Event\_EventArgs)) #4 /engine/core/class/sOrder.php(1223): Enlight\_Event\_EventManager-\>notify(‘Shopware\_Module…’, Array) #5 /engine/core/class/sOrder.php(730): sOrder-\>sendMail(Array) #6 [internal function]: sOrder-\>sSaveOrder() #7 /cache/proxies/sOrderProxy.php(11): call\_user\_func\_array(Array, Array) #8 /engine/Library/Enlight/Hook/HookManager.php(191): Shopware\_Proxies\_sOrderProxy-\>executeParent(‘sSaveOrder’, Array) #9 /cache/proxies/sOrderProxy.php(23): Enlight\_Hook\_HookManager-\>executeHooks(Object(Shopware\_Proxies\_sOrderProxy), ‘sSaveOrder’, Array) #10 /engine/Shopware/Controllers/Frontend/Checkout.php(563): Shopware\_Proxies\_sOrderProxy-\>sSaveOrder() #11 /engine/Shopware/Controllers/Frontend/Checkout.php(242): Shopware\_Controllers\_Frontend\_Checkout-\>saveOrder() #12 [internal function]: Shopware\_Controllers\_Frontend\_Checkout-\>finishAction() #13 /cache/proxies/ShopwareControllersFrontendCheckoutProxy.php(11): call\_user\_func\_array(Array, Array) #14 /engine/Library/Enlight/Hook/HookManager.php(191): Shopware\_Proxies\_ShopwareControllersFrontendCheckoutProxy-\>executeParent(‘finishAction’, Array) #15 /cache/proxies/ShopwareControllersFrontendCheckoutProxy.php(23): Enlight\_Hook\_HookManager-\>executeHooks(Object(Shopware\_Proxies\_ShopwareControllersFrontendCheckoutProxy), ‘finishAction’, Array) #16 /engine/Library/Enlight/Controller/Action.php(159): Shopware\_Proxies\_ShopwareControllersFrontendCheckoutProxy-\>finishAction() #17 /engine/Library/Enlight/Controller/Dispatcher/Default.php(528): Enlight\_Controller\_Action-\>dispatch(‘finishAction’) #18 /engine/Library/Enlight/Controller/Front.php(228): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #19 /engine/Shopware/Kernel.php(141): Enlight\_Controller\_Front-\>dispatch() #20 /vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(472): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #21 /engine/Shopware/Components/HttpCache/AppCache.php(256): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #22 /vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(243): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #23 /vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(260): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #24 /engine/Shopware/Components/HttpCache/AppCache.php(132): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>invalidate(Object(Symfony\Component\HttpFoundation\Request), true) #25 /vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(189): Shopware\Components\HttpCache\AppCache-\>invalidate(Object(Symfony\Component\HttpFoundation\Request), true) #26 /engine/Shopware/Components/HttpCache/AppCache.php(113): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #27 /shopware.php(109): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #28 {main} [/quote] Das ist wahrscheinlich auch der Grund, warum der restl. Mailversand im Shop nicht klappt. Ich bitte hier dringend um eine Lösung. Vielen Dank.

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**Author:** ![eWeniger](https://avatars.discourse-cdn.com/v4/letter/e/9de053/32.png) [@eWeniger](https://forum.shopware.com/u/eWeniger)\
**Post date:** [22. Januar 2015 um 09:40 UTC](https://forum.shopware.com/t/easycoupon-mailproblem/24704/2 "2015-01-22T09:40:14Z")

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das Problem wurde durch Netinventors schnell erkannt, ein Update des Plugins folgt. Wer das Plugin im Einsatz hat und nicht auf das Update warten will, hier die vorgehensweise: [quote]Mail vom Netinventors - Auszug - Plugin-Einstellungen des Basis-Plugins EasyCoupon notieren - EasyCoupon deinstallieren - EasyCoupon wieder installieren - Plugin-Einstellungen wieder auf die vorherigen Werte zurücksetzen [/quote] Dadurch erledigt sich auch mein generelles Problem mit dem Mailversand (Bestellbestätigung, Statusmails) im Shop!