# Duplicate Orders in Admin

**URL:** <https://forum.shopware.com/t/duplicate-orders-in-admin/96210>\
**Category:** International (English Only)\
**Tags:** administration\
**Created:** [13. September 2022 um 17:44 UTC](https://forum.shopware.com/t/duplicate-orders-in-admin/96210 "2022-09-13T17:44:12Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![spp](https://avatars.discourse-cdn.com/v4/letter/s/bc8723/32.png) [@spp](https://forum.shopware.com/u/spp)\
**Post date:** [13. September 2022 um 17:44 UTC](https://forum.shopware.com/t/duplicate-orders-in-admin/96210/1 "2022-09-13T17:44:12Z")

</div>

Shopware 5.7.14 Plugin 4.3.3

Many orders are created registered twice.

First attempt fails but order with number and order confirmation is generated.  
Next 2nd order is generated successfully.

Current example:

Typical error messages are these:

PayPal: Could not capture/authorize PayPal order due to a communication failure

{

„message“: "Client error: POST \< /v2/checkout/orders/9MY04136WL912933W/capture\> resulted in a 422 Unprocessable Entityresponse:\n{„name“:„UNPROCESSABLE\_ENTITY“,„details“:[{„issue“:„PAYER\_ACTION\_REQUIRED“,„description“:„Payer needs to perform the fol (truncated…)\n“,

„payload“: "{„name“:„UNPROCESSABLE\_ENTITY“,„details“:[

{„issue“:„PAYER\_ACTION\_REQUIRED“,„description“:„Payer needs to perform the following action before proceeding with payment.“}

],„message“:„The requested action could not be performed, semantically incorrect, or failed business validation.“,„debug\_id“:„c7385c797a825“,„links“:[

{„href“:[[/docs/api/orders/v2/#error-PAYER\_ACTION\_REQUIRED%5C%7Cs:///docs/api/orders/v2/#error-PAYER\_ACTION\_REQUIRED%5C%5D,%5C%22rel%5C%22:%5C%22information\_link%5C%22,%5C%22method%5C%22:%5C%22GET%5C%22%7D%5D%7D%22|s:///docs/api/orders/v2/#error-PAYER\_ACTION\_REQUIRED%5C%7Cs:///docs/api/orders/v2/#error-PAYER\_ACTION\_REQUIRED%5C%5D,%5C%22rel%5C%22:%5C%22information\_link%5C%22,%5C%22method%5C%22:%5C%22GET%5C%22%7D%5D%7D%22] }

In the store the order number xxx925304

* * *

**sofort**

Typical error messages are these:

{  
„message“: "Client error: POST \< /v2/checkout/orders/3JX70838D84564012/capture\> resulted in a 422 Unprocessable Entityresponse:\n{„name“:„UNPROCESSABLE\_ENTITY“,„details“:[{„issue“:„ORDER\_NOT\_APPROVED“,„description“:„Payer has not yet approved the Or (truncated…)\n“,  
„payload“: "{„name“:„UNPROCESSABLE\_ENTITY“,„details“:[

{„issue“:„ORDER\_NOT\_APPROVED“,„description“:„Payer has not yet approved the Order for payment. Please redirect the payer to the ‚rel‘:‚approve‘ url returned as part of the HATEOAS links within the Create Order call or provide a valid payment\_source in the request.“}

],„message“:„The requested action could not be performed, semantically incorrect, or failed business validation.“,„debug\_id“:„ecdf0c41308c5“,„links“:[{„href“:" /docs/api/orders/v2/#error-ORDER\_NOT\_APPROVED%5C%22,%5C%22rel%5C%22:%5C%22information\_link%5C%22,%5C%22method%5C%22:%5C%22GET%5C%22%7D%5D%7D%22  
}

die Zahlung ist jedoch 2 mal abgebucht vom Kunden jedoch nicht beim Händler gutgeschrieben.

**paypal**

{  
„message“: "Client error: POST \< /v2/checkout/orders/2LF60690795323544/capture\> resulted in a 422 Unprocessable Entityresponse:\n{„name“:„UNPROCESSABLE\_ENTITY“,„details“:[{„issue“:„PAYER\_ACTION\_REQUIRED“,„description“:„Payer needs to perform the fol (truncated…)\n“,  
„payload“: "{„name“:„UNPROCESSABLE\_ENTITY“,„details“:[

{„issue“:„PAYER\_ACTION\_REQUIRED“,„description“:„Payer needs to perform the following action before proceeding with payment.“}

],„message“:„The requested action could not be performed, semantically incorrect, or failed business validation.“,„debug\_id“:„77e2e5f17f29c“,„links“:[{„href“:"//docs/api/orders/v2/#error-PAYER\_ACTION\_REQUIRED%5C%22,%5C%22rel%5C%22:%5C%22information\_link%5C%22,%5C%22method%5C%22:%5C%22GET%5C%22%7D%5D%7D%22  
}

 ![Screenshot 2022-09-13 at 18.37.06](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/4/5/454416a61d48e88d544f21fd433ee58717f3fdcc.png)

---

<div class="post-metadata">

**Author:** ![premium-dog](https://avatars.discourse-cdn.com/v4/letter/p/779978/32.png) [@premium-dog](https://forum.shopware.com/u/premium-dog)\
**Post date:** [14. September 2022 um 07:24 UTC](https://forum.shopware.com/t/duplicate-orders-in-admin/96210/2 "2022-09-14T07:24:32Z")

</div>

Hi,  
wir haben genau das identische Problem.  
Shopware legt fast immer 2 Bestellungen an. Die erste scheint abzubrechen ohne Transaktionsnummer, kurz danach wird automatisch eine neue Order angelegt, mit Transaktionsnummer.
