# Customer account locked after failed login attempts

**URL:** <https://forum.shopware.com/t/customer-account-locked-after-failed-login-attempts/55212>\
**Category:** International (English Only)\
**Tags:** general\
**Created:** [18. September 2018 um 08:10 UTC](https://forum.shopware.com/t/customer-account-locked-after-failed-login-attempts/55212 "2018-09-18T08:10:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pascalvg](https://avatars.discourse-cdn.com/v4/letter/p/59ef9b/32.png) [@pascalvg](https://forum.shopware.com/u/pascalvg)\
**Post date:** [18. September 2018 um 08:10 UTC](https://forum.shopware.com/t/customer-account-locked-after-failed-login-attempts/55212/1 "2018-09-18T08:10:09Z")

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Hello,

We have a ‘try out’ customer account which frequently locks due to many failed login attempts (various users, various pc locations).

Where can we adjust this setting? So the account won’t lock every time when it is being locked in due wrong password/repeative login failures.

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**Author:** ![hsoebbing](https://avatars.discourse-cdn.com/v4/letter/h/898d66/32.png) [@hsoebbing](https://forum.shopware.com/u/hsoebbing)\
**Post date:** [18. September 2018 um 08:20 UTC](https://forum.shopware.com/t/customer-account-locked-after-failed-login-attempts/55212/2 "2018-09-18T08:20:24Z")

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The number of failed logins before locking is not configurable currently. If this is a internal/dev server, you could change the number in the SQL statement here:&nbsp;[shopware/sAdmin.php at 5.5 · shopware/shopware · GitHub](https://github.com/shopware/shopware/blob/5.5/engine/Shopware/Core/sAdmin.php#L3482)