# CRITICAL Error - Bitte um Hilfe. **URL:** \ **Category:** Administration\ **Created:** [15. Februar 2019 um 10:09 UTC](https://forum.shopware.com/t/critical-error-bitte-um-hilfe/58066 "2019-02-15T10:09:48Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![PXWaldy](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@PXWaldy](https://forum.shopware.com/u/PXWaldy)\ **Post date:** [15. Februar 2019 um 10:09 UTC](https://forum.shopware.com/t/critical-error-bitte-um-hilfe/58066/1 "2019-02-15T10:09:48Z")
Hallo  Wenn ein Kunde seine Bestellungen ansehen will, kommt immer dieser Fehler. Hat jemand eine Idee woran das liegt? > Message: > > SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‚)‘ at line 3 Channel: core request: { > > „uri“: „/account/orders“, „method“: „GET“, „query“: { „module“: „frontend“, „controller“: „account“, „action“: „orders“ }, „post“: } > > session: No session data available   > PDOException: SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‚)‘ at line 3 in /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Statement/Pdo.php:219 Stack trace: #0 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Statement/Pdo.php(219): PDOStatement-\>execute(Array) #1 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Statement.php(297): Zend\_Db\_Statement\_Pdo-\>\_execute(Array) #2 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Adapter/Abstract.php(470): Zend\_Db\_Statement-\>execute(Array) #3 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Adapter/Pdo/Abstract.php(232): Zend\_Db\_Adapter\_Abstract-\>query(‚SELECT o.id as …‘, Array) #4 /var/www/clients/client1/web3/web/engine/Library/Enlight/Components/Db/Adapter/Pdo/Mysql.php(85): Zend\_Db\_Adapter\_Pdo\_Abstract-\>query(‚SELECT o.id as …‘, Array) #5 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Adapter/Abstract.php(725): Enlight\_Components\_Db\_Adapter\_Pdo\_Mysql-\>query(‚SELECT o.id as …‘, Array) #6 /var/www/clients/client1/web3/web/custom/plugins/HanseaticBankPaymentSoFie/Subscriber/HooksSubscriber.php(104): Zend\_Db\_Adapter\_Abstract-\>fetchAll(‚SELECT o.id as …‘) #7 /var/www/clients/client1/web3/web/engine/Library/Enlight/Event/Handler/Default.php(91): HanseaticBankPaymentSoFie\Subscriber\HooksSubscriber-\>onPostAccountDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #8 /var/www/clients/client1/web3/web/engine/Library/Enlight/Event/EventManager.php(220): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #9 /var/www/clients/client1/web3/web/engine/Library/Enlight/Controller/Action.php(207): Enlight\_Event\_EventManager-\>notify(‚Enlight\_Control…‘, Object(Enlight\_Controller\_ActionEventArgs)) #10 /var/www/clients/client1/web3/web/engine/Library/Enlight/Controller/Dispatcher/Default.php(549): Enlight\_Controller\_Action-\>dispatch(‚ordersAction‘) #11 /var/www/clients/client1/web3/web/engine/Library/Enlight/Controller/Front.php(222): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #12 /var/www/clients/client1/web3/web/engine/Shopware/Kernel.php(202): Enlight\_Controller\_Front-\>dispatch() #13 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #14 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle(Object(Shopware\Kernel), Object(Symfony\Component\HttpFoundation\Request), 1, true) #15 /var/www/clients/client1/web3/web/engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #16 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(420): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #17 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(317): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #18 /var/www/clients/client1/web3/web/engine/Shopware/Components/HttpCache/AppCache.php(189): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #19 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(192): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #20 /var/www/clients/client1/web3/web/engine/Shopware/Components/HttpCache/AppCache.php(116): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #21 /var/www/clients/client1/web3/web/shopware.php(122): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #22 {main} Next Zend\_Db\_Statement\_Exception: SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‚)‘ at line 3 in /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Statement/Pdo.php:224 Stack trace: #0 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Statement.php(297): Zend\_Db\_Statement\_Pdo-\>\_execute(Array) #1 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Adapter/Abstract.php(470): Zend\_Db\_Statement-\>execute(Array) #2 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Adapter/Pdo/Abstract.php(232): Zend\_Db\_Adapter\_Abstract-\>query(‚SELECT o.id as …‘, Array) #3 /var/www/clients/client1/web3/web/engine/Library/Enlight/Components/Db/Adapter/Pdo/Mysql.php(85): Zend\_Db\_Adapter\_Pdo\_Abstract-\>query(‚SELECT o.id as …‘, Array) #4 /var/www/clients/client1/web3/web/engine/Library/Zend/Db/Adapter/Abstract.php(725): Enlight\_Components\_Db\_Adapter\_Pdo\_Mysql-\>query(‚SELECT o.id as …‘, Array) #5 /var/www/clients/client1/web3/web/custom/plugins/HanseaticBankPaymentSoFie/Subscriber/HooksSubscriber.php(104): Zend\_Db\_Adapter\_Abstract-\>fetchAll(‚SELECT o.id as …‘) #6 /var/www/clients/client1/web3/web/engine/Library/Enlight/Event/Handler/Default.php(91): HanseaticBankPaymentSoFie\Subscriber\HooksSubscriber-\>onPostAccountDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #7 /var/www/clients/client1/web3/web/engine/Library/Enlight/Event/EventManager.php(220): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #8 /var/www/clients/client1/web3/web/engine/Library/Enlight/Controller/Action.php(207): Enlight\_Event\_EventManager-\>notify(‚Enlight\_Control…‘, Object(Enlight\_Controller\_ActionEventArgs)) #9 /var/www/clients/client1/web3/web/engine/Library/Enlight/Controller/Dispatcher/Default.php(549): Enlight\_Controller\_Action-\>dispatch(‚ordersAction‘) #10 /var/www/clients/client1/web3/web/engine/Library/Enlight/Controller/Front.php(222): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #11 /var/www/clients/client1/web3/web/engine/Shopware/Kernel.php(202): Enlight\_Controller\_Front-\>dispatch() #12 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/SubRequestHandler.php(102): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #13 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(448): Symfony\Component\HttpKernel\HttpCache\SubRequestHandler::handle(Object(Shopware\Kernel), Object(Symfony\Component\HttpFoundation\Request), 1, true) #14 /var/www/clients/client1/web3/web/engine/Shopware/Components/HttpCache/AppCache.php(268): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #15 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(420): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #16 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(317): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>fetch(Object(Symfony\Component\HttpFoundation\Request), true) #17 /var/www/clients/client1/web3/web/engine/Shopware/Components/HttpCache/AppCache.php(189): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #18 /var/www/clients/client1/web3/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(192): Shopware\Components\HttpCache\AppCache-\>lookup(Object(Symfony\Component\HttpFoundation\Request), true) #19 /var/www/clients/client1/web3/web/engine/Shopware/Components/HttpCache/AppCache.php(116): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #20 /var/www/clients/client1/web3/web/shopware.php(122): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #21 {main} ---
**Author:** ![PXWaldy](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@PXWaldy](https://forum.shopware.com/u/PXWaldy)\ **Post date:** [19. Februar 2019 um 14:30 UTC](https://forum.shopware.com/t/critical-error-bitte-um-hilfe/58066/2 "2019-02-19T14:30:00Z")
Keiner eine Idee? ---
**Author:** ![EikeBrandtWarneke](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@EikeBrandtWarneke](https://forum.shopware.com/u/EikeBrandtWarneke)\ **Post date:** [19. Februar 2019 um 14:50 UTC](https://forum.shopware.com/t/critical-error-bitte-um-hilfe/58066/3 "2019-02-19T14:50:42Z")
Das Problem scheint im Plugin HanseaticBankPaymentSoFie zu liegen. Deaktiviere es oder wende dich an den Hersteller. Viele Grüße [https://www.digitvision.de](https://www.digitvision.de) ---
**Author:** ![PXWaldy](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@PXWaldy](https://forum.shopware.com/u/PXWaldy)\ **Post date:** [19. Februar 2019 um 15:00 UTC](https://forum.shopware.com/t/critical-error-bitte-um-hilfe/58066/4 "2019-02-19T15:00:05Z")
Wie konnte ich das übersehen… Vielen Dank