# Contact form not working

**URL:** <https://forum.shopware.com/t/contact-form-not-working/62640>\
**Category:** Installation / Getting Started (EN)\
**Created:** [28. Oktober 2019 um 09:26 UTC](https://forum.shopware.com/t/contact-form-not-working/62640 "2019-10-28T09:26:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dylan\_sd](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dylan\_sd](https://forum.shopware.com/u/dylan_sd)\
**Post date:** [28. Oktober 2019 um 09:26 UTC](https://forum.shopware.com/t/contact-form-not-working/62640/1 "2019-10-28T09:26:50Z")

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Hi! 🙂

Does anybody know how to configure the contact form?

In email templates i assigned the standard form to the corresponding Sales channel. When sending a test email to myself i don’t receive anything.

Furthermore when using the form in the frontend i get an warning that the subject isn’t filled in while it actually is.

Which email does the contact form use to send the emails?

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**Author:** ![timbrns](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/timbrns/32/19740_2.png) [@timbrns](https://forum.shopware.com/u/timbrns)\
**Post date:** [17. Februar 2020 um 13:05 UTC](https://forum.shopware.com/t/contact-form-not-working/62640/2 "2020-02-17T13:05:55Z")

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Hi Dylan,  
there are 3 important factors to have a look at:

1. you need a mailer up and running in your settings -\> system -\> mailer (this will get used for the mail)
2. you need a template for contact forms in your settings -\> shop -\> email templates&nbsp;
3. your contact form which is implemented into a shopping experience needs to have a receiver mail (selectable for each contactform indiviudally)

Hope this makes it more clear  
Kind regards,  
Tim&nbsp;

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**Author:** ![FinnMac](https://avatars.discourse-cdn.com/v4/letter/f/8e7dd6/32.png) [@FinnMac](https://forum.shopware.com/u/FinnMac)\
**Post date:** [23. November 2021 um 15:43 UTC](https://forum.shopware.com/t/contact-form-not-working/62640/3 "2021-11-23T15:43:49Z")

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Hi,

Where can you select the receiver mail? We have a contact form that is not sending to the owner of the shop.