# Clear shop cache issue.

**URL:** https://forum.shopware.com/t/clear-shop-cache-issue/63595
**Category:** Shopware 5
**Created:** [17. Dezember 2019 um 11:15 UTC](https://forum.shopware.com/t/clear-shop-cache-issue/63595 "2019-12-17T11:15:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![abinjohnedamana](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/abinjohnedamana/32/17378_2.png) [@abinjohnedamana](https://forum.shopware.com/u/abinjohnedamana)
#### Post date: [17. Dezember 2019 um 11:15 UTC](https://forum.shopware.com/t/clear-shop-cache-issue/63595/1 "2019-12-17T11:15:35Z")

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Hi

I am using Shopware 5.6.2. When I am trying to clear the cache from Configuration-\>cache/Perforamnce-\>clear shop cache

The clear cache ajax request is pending for some time and the admin side will be automatically logout.

Can anybody help me to fix the issue?

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### Author: ![NextMike](https://avatars.discourse-cdn.com/v4/letter/n/838e76/32.png) [@NextMike](https://forum.shopware.com/u/NextMike)
#### Post date: [17. Dezember 2019 um 14:37 UTC](https://forum.shopware.com/t/clear-shop-cache-issue/63595/2 "2019-12-17T14:37:48Z")

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Check the file permissions. Try to clear cache via console: bin/console sw:cache:clear

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<div class="post-metadata">

### Author: ![abinjohnedamana](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/abinjohnedamana/32/17378_2.png) [@abinjohnedamana](https://forum.shopware.com/u/abinjohnedamana)
#### Post date: [18. Dezember 2019 um 04:35 UTC](https://forum.shopware.com/t/clear-shop-cache-issue/63595/3 "2019-12-18T04:35:01Z")

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The issue resolved when I have updated the shopware version to 5.6.3. Thank you.