# Cart Loading problem
**URL:** https://forum.shopware.com/t/cart-loading-problem/33357
**Category:** Shopware 3.5
**Tags:** general
**Created:** [5. Januar 2016 um 10:49 UTC](https://forum.shopware.com/t/cart-loading-problem/33357 "2016-01-05T10:49:44Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)
#### Post date: [5. Januar 2016 um 10:49 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/1 "2016-01-05T10:49:44Z")
Hai to all, In Shopware,when I add to cart a product,The product not to add in cart,It’s only loading. When I check this in chrome at [color=red]Console[/color],It shows following Error Failed to load resource: the server responded with a status of 503 (Service Unavailable) Please help in this above problem Thankyou…
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### Author:  [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)
#### Post date: [5. Januar 2016 um 11:28 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/2 "2016-01-05T11:28:00Z")
Hello, please have a look at the shopware lofiles (/var/log/ in the shopware directory). There should be an entry with an error message. Moritz
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### Author:  [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)
#### Post date: [5. Januar 2016 um 13:41 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/3 "2016-01-05T13:41:41Z")
Hai Moritz., Thank you for your timely response. I have checked logs folder in /www/htdocs/logs There is no log files in the folder. For eg., [http://www.xclusive-snakes.de/neu-im-sh … ebald?c=42](http://www.xclusive-snakes.de/neu-im-shop/330/1.0-pastel-piebald?c=42) Please check the error in the above Link. Just Click the „In den Warenkorb“ button.You can see the error Thanks in advance
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### Author:  [@testusernetwork1](https://forum.shopware.com/u/testusernetwork1)
#### Post date: [5. Januar 2016 um 14:37 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/4 "2016-01-05T14:37:43Z")
Hai., You can see the following Error in chrome at „console“ [color=red][http://www.xclusive-snakes.de/checkout/ajaxCart?callback=jQuery21102658743893261999\_1452000752330&\_=1452000752333Failed](http://www.xclusive-snakes.de/checkout/ajaxCart?callback=jQuery21102658743893261999_1452000752330&_=1452000752333Failed) to load resource: the server responded with a status of 503 (Service Unavailable)[/color] [color=red][http://www.xclusive-snakes.de/checkout/ajaxAddArticleCart?callback=jQuery21102658743893261999\_1452000752330&sActionIdentifier=&sAddAccessories=&sAdd=1515\_m-Ivory\_01&sQuantity=1&isXHR=1&\_=1452000752334Failed](http://www.xclusive-snakes.de/checkout/ajaxAddArticleCart?callback=jQuery21102658743893261999_1452000752330&sActionIdentifier=&sAddAccessories=&sAdd=1515_m-Ivory_01&sQuantity=1&isXHR=1&_=1452000752334Failed) to load resource: the server responded with a status of 503 (Service Unavailable)[/color]
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### Author:  [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)
#### Post date: [5. Januar 2016 um 14:41 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/5 "2016-01-05T14:41:56Z")
Hello, there should still be an error in the shopware error log. But you can try to deactivate your plugins step by step, perhaps the error is caused by a plugin. Moritz
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### Author:  [@catcologne](https://forum.shopware.com/u/catcologne)
#### Post date: [14. März 2016 um 11:32 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/6 "2016-03-14T11:32:47Z")
Hi,
I’ve got the same problem. I don’t get any errors in the logfile. The console shows
GET [https://xxx/dev/checkout/ajaxAddArticleCart?callback=jQuery211…81049764156\_1457954844070&sAdd=KR10007&sQuantity=1&isXHR=1&\_=1457954844072](https://xxx/dev/checkout/ajaxAddArticleCart?callback=jQuery211%E2%80%A681049764156_1457954844070&sAdd=KR10007&sQuantity=1&isXHR=1&_=1457954844072) 503 (Service Unavailable)
But after that:
XHR finished loading: GET “[https://xxx/dev/checkout/ajaxAddArticleCart?callback=jQuery211…81049764156\_1457954844070&sAdd=KR10007&sQuantity=1&isXHR=1&\_=1457954844072](https://xxx/dev/checkout/ajaxAddArticleCart?callback=jQuery211%E2%80%A681049764156_1457954844070&sAdd=KR10007&sQuantity=1&isXHR=1&_=1457954844072)”.
When I click the link I get a result back.
In Firefox-Console the answer is:
```
jQuery21105231256060663151_1457955995905("Ein Fehler ist aufgetreten.\n\n\tBitte versuchen Sie es sp\u00e4ter nochmal.\n");
```
I deactivated the last plugin I installed - It worked last week with the Plugin, but anyway… - but no change.
Any further ideas? Why did you remove the Developer Toolbar Plugin from the store?
Regards,
Cat.
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### Author:  [@catcologne](https://forum.shopware.com/u/catcologne)
#### Post date: [14. März 2016 um 15:04 UTC](https://forum.shopware.com/t/cart-loading-problem/33357/7 "2016-03-14T15:04:08Z")
Ok, I installed the debug-Plugin and found out, that there is a comma where it should not be in „Erweiterte SQL Abfage“ in „Versandkosten-Modul“ in the Shop Settings.
Now everything is working!
regards,
Cat.