# Cant pass to step 6 "configuration" when installing **URL:** \ **Category:** Installation / Getting Started (EN)\ **Tags:** general, installation--gettin\ **Created:** [26. Mai 2021 um 02:23 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883 "2021-05-26T02:23:03Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![sebadamus](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/sebadamus/32/13589_2.png) [@sebadamus](https://forum.shopware.com/u/sebadamus)\ **Post date:** [26. Mai 2021 um 02:23 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/1 "2021-05-26T02:23:03Z")
Hi, I am new in shopware, trying to install and give it a try! When I reach step 5 Installation, it start creating the tables with no problem, but after finishing this step to start the configuration one, it kinds of goes back just as if I never created the database. The database is created and populated anyway. If I enter the database info again it tells "The selected database already contains data. Please select an empty database or create a new one from scratch. " so seem it wont pass step 5 to 6. What could I have done wrong? Thanks ---
**Author:** ![Scott](https://avatars.discourse-cdn.com/v4/letter/s/3e96dc/32.png) [@Scott](https://forum.shopware.com/u/Scott)\ **Post date:** [20. Oktober 2021 um 19:03 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/2 "2021-10-20T19:03:42Z")
I have the same problem, the installation progress but as soon as I enter all the configuration info and save it immediate goes back to Database Configuration and need to make new database but it’s pointless because it keeps looping back ---
**Author:** ![magnus](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/magnus/32/13222_2.png) [@magnus](https://forum.shopware.com/u/magnus)\ **Post date:** [1. November 2021 um 06:38 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/3 "2021-11-01T06:38:00Z")
Same problem here. Jumps back to database settings after the configuration step. / Magnus ---
**Author:** ![Scott](https://avatars.discourse-cdn.com/v4/letter/s/3e96dc/32.png) [@Scott](https://forum.shopware.com/u/Scott)\ **Post date:** [1. November 2021 um 11:35 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/4 "2021-11-01T11:35:20Z")
I discovered the solution. The install actually worked. On my 5th attempt I thought it may have been the browser. When it the install have reached the input usr information I had copied the browser url to clipboard. Then hit next. Yes, the installation when back to database configuration ☹ Immediately open another browser and pasted in the clipboard url and to my surprise the message I got was the installation had completed. To see if this was true, open a new tab in CRHOME and went to the installation url [https://yourwebsitehere.com/public/admin](https://yourwebsitehere.com/public/admin) and was able to login 🙂 After days of frustration and 5 attempts and posting in forms the installed had actually worked the first time. ---
**Author:** ![magnus](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/magnus/32/13222_2.png) [@magnus](https://forum.shopware.com/u/magnus)\ **Post date:** [1. November 2021 um 13:56 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/5 "2021-11-01T13:56:28Z")
Hey @Scott Thanks for the tip. Unfortunatley this trick did not work for me (tried twice). But on my fourth attempt (same browser - not pasting the URL) it’s suddenly works 😃 🤔 Why should this be so hard? ---
**Author:** ![Scott](https://avatars.discourse-cdn.com/v4/letter/s/3e96dc/32.png) [@Scott](https://forum.shopware.com/u/Scott)\ **Post date:** [1. November 2021 um 15:39 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/6 "2021-11-01T15:39:20Z")
I believe it has to do with the hosting provider, On my hosting serving I did not experience this issue, but on my clients hosting services yes. ---
**Author:** ![magnus](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/magnus/32/13222_2.png) [@magnus](https://forum.shopware.com/u/magnus)\ **Post date:** [2. November 2021 um 06:02 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/7 "2021-11-02T06:02:40Z")
Thanks @Scott I wonder what’s causing this issue? Would be handy to know. I’m not sure my installation was 100% correct since there are several small issues: - I get a „partial“ 404 error on the home page and the title tag is empty - The URL ends with „/public“ - The cookie bar in the bottom missing the „Accept all cookies“ button - There is a database error when trying to install the language package (First step wizard). It disappears to quickly, so I can not read whats wrong. Well, maybe clean everything and do another try? ![Screenshot 2021-11-02 at 07.01.49](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/2X/1/111cb81fd601939a80261bf52e6eb469edfb4ca7.png) ---
**Author:** ![Moritz\_Naczenski](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/moritz_naczenski/32/7792_2.png) [@Moritz\_Naczenski](https://forum.shopware.com/u/Moritz_Naczenski)\ **Post date:** [2. November 2021 um 06:38 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/8 "2021-11-02T06:38:45Z")
Hi, _ **I get a „partial“ 404 error on the home page and the title tag is empty** _ Maybe your hosting is missing mod\_rewrite? This could be the cause for issues regarding 404s in the storefront. _ **The URL ends with „/public“** _ That is a setting of your domain, make sure that your domain points to the /public folder. Should be easily done in your hosting configuration _ **The cookie bar in the bottom missing the „Accept all cookies“ button** _ The Button can be activated in the admin. Just look in the settings \> basic information \> security and privacy \> Show „Accept all cookies“ Button _**There is a database error when trying to install the language package (First step wizard). It disappears to quickly, so I can not read whats wrong.**_ This should be logged on the server: [Debugging](https://docs.shopware.com/en/en/shopware-6-en/tutorials-and-faq/debugging) ---
**Author:** ![magnus](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/magnus/32/13222_2.png) [@magnus](https://forum.shopware.com/u/magnus)\ **Post date:** [13. November 2021 um 18:21 UTC](https://forum.shopware.com/t/cant-pass-to-step-6-configuration-when-installing/87883/9 "2021-11-13T18:21:01Z")
Hi @Moritz_Naczenski Thanks for the replay - and sorry for a late response. Yes, it was an error on the server level (hosting). They helped me and set it correct. After a new try with installation, all is now working. I was not possible to set the domain root to „public“ (cPanel), so the work around was a symlink. I found the settings for the Accept button. 🤦‍♂️ / magnus