# Can't install extensions

**URL:** <https://forum.shopware.com/t/cant-install-extensions/107407>\
**Category:** Shopware 6 (English)\
**Created:** [15. Juni 2025 um 10:12 UTC](https://forum.shopware.com/t/cant-install-extensions/107407 "2025-06-15T10:12:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rhettyuxing](https://avatars.discourse-cdn.com/v4/letter/r/6a8cbe/32.png) [@rhettyuxing](https://forum.shopware.com/u/rhettyuxing)\
**Post date:** [15. Juni 2025 um 10:12 UTC](https://forum.shopware.com/t/cant-install-extensions/107407/1 "2025-06-15T10:12:52Z")

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New to shopware. I installed a shopware instance in my Chemical Wordpress Pro plan under „[staging.racinghobby.com](http://staging.racinghobby.com)“ to study and get familiar. When I tried to install extensions, there is alert „Licensing host unknown Please check the licensing host in the basic settings“…I’ve registered this domain „[staging.racinghobby.com](http://staging.racinghobby.com)“ in my shopware account as well as my company…Can anyone help me?

 ![3](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/0/c/0cc0cc98d4c5b6e053bc16717328fcaca8bbbc7f.png)

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**Author:** ![Julian.Richter](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.shopware.com/julian.richter/32/22744_2.png) [@Julian.Richter](https://forum.shopware.com/u/Julian.Richter)\
**Post date:** [16. Juni 2025 um 07:55 UTC](https://forum.shopware.com/t/cant-install-extensions/107407/2 "2025-06-16T07:55:48Z")

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Hey!

Please check the licensing host in „settings“ \> „system“ \> „shopware account“. In there, you want to make sure to enter the following licensing host: [staging.racinghobby.com](http://staging.racinghobby.com)

After doing so, establishing the connection between administration and shopware account should work accordingly.

Best regards,

Julian

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<div class="post-metadata">

**Author:** ![rhettyuxing](https://avatars.discourse-cdn.com/v4/letter/r/6a8cbe/32.png) [@rhettyuxing](https://forum.shopware.com/u/rhettyuxing)\
**Post date:** [16. Juni 2025 um 09:34 UTC](https://forum.shopware.com/t/cant-install-extensions/107407/3 "2025-06-16T09:34:42Z")

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Thanks for your help. It worked.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/shopware/original/3X/2/9/29c7587ba660f00e4995d1743162782e5d6d8653.svg) [@system](https://forum.shopware.com/u/system)\
**Post date:** [16. Juli 2025 um 09:35 UTC](https://forum.shopware.com/t/cant-install-extensions/107407/4 "2025-07-16T09:35:28Z")

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