# Backend / Thememanager lässt sich nicht öffnen

**URL:** <https://forum.shopware.com/t/backend-thememanager-lasst-sich-nicht-offnen/28382>\
**Category:** Installation/Einstieg\
**Created:** [23. Juni 2015 um 16:21 UTC](https://forum.shopware.com/t/backend-thememanager-lasst-sich-nicht-offnen/28382 "2015-06-23T16:21:34Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![naztyone](https://avatars.discourse-cdn.com/v4/letter/n/5e9695/32.png) [@naztyone](https://forum.shopware.com/u/naztyone)\
**Post date:** [23. Juni 2015 um 16:21 UTC](https://forum.shopware.com/t/backend-thememanager-lasst-sich-nicht-offnen/28382/1 "2015-06-23T16:21:34Z")

</div>

Hallo zusammen, Folgendes Szenario: Frisches 5.0.1 auf neuer DB Auf dem Server laufen bereits zwei 5.0 Installationen einwandfrei. Nach Anmeldung ins Backend kann ich den Thememanager nicht öffnen. Fehlercode wie folgt: [quote]

## Ups! Ein Fehler ist aufgetreten!

Die nachfolgenden Hinweise sollten Ihnen weiterhelfen.

### Unable to load template snippet ‚backend/theme/view/settings/window.js‘ in ‚snippet:string:{include file=„backend/theme/model/theme.js“} {include file=„backend/theme/model/element.js“} {include file=„backend/theme/model/config\_value.js“} {include file=„backend/theme/model/layout.js“} {include file=„backend/theme/model/config\_set.js“} {include file=„backend/theme/model/settings.js“} {include file=„backend/theme/view/list/window.js“} {include file=„backend/theme/view/list/theme.js“} {include file=„backend/theme/view/list/extensions/info.js“} {include file=„backend/theme/view/detail/theme.js“} {include file=„backend/theme/view/detail/window.js“} {include file=„backend/theme/view/create/window.js“} {include file=„backend/theme/view/config\_sets/window.js“} {include file=„backend/theme/view/detail/containers/tab.js“} {include file=„backend/theme/view/detail/containers/tab\_panel.js“} {include file=„backend/theme/view/detail/containers/field\_set.js“} {include file=„backend/theme/view/detail/fields/suffix.js“} {include file=„backend/theme/view/detail/fields/pixel\_field.js“} {include file=„backend/theme/view/detail/fields/checkbox\_field.js“} {include file=„backend/theme/view/detail/fields/color\_picker.js“} {include file=„backend/theme/view/detail/fields/date\_field.js“} {include file=„backend/theme/view/detail/fields/em\_field.js“} {include file=„backend/theme/view/detail/fields/media\_selection.js“} {include file=„backend/theme/view/detail/fields/percent\_field.js“} {include file=„backend/theme/view/detail/fields/text\_area\_field.js“} {include file=„backend/theme/view/detail/fields/text\_field.js“} {include file=„backend/theme/view/detail/fields/select\_field.js“} {include file=„backend/theme/view/settings/window.js“} {include file=„backend/theme/view/settings/settings.js“} {include file=„backend/theme/store/theme.js“} {include file=„backend/theme/store/config\_sets.js“} {include file=„backend/theme/controller/list.js“} {include file=„backend/theme/controller/detail.js“} {include file=„backend/theme/controller/settings.js“}‘ in Smarty/sysplugins/smarty\_internal\_templatebase.php on line 127

### Stack trace:

```
#0 Smarty/sysplugins/smarty\_internal\_template.php(286): Smarty\_Internal\_TemplateBase-\>fetch(NULL, NULL, NULL, NULL, false, false, true) #1 cache/production\_201505261453/templates/backend\_de\_DE\_523a8/cd/ea/10/cdea10031211c21ac8d00ba2e3250f46a7316d69.snippet.3ad0127075184592f4b71961b1aa7367692855ea.php(76): Smarty\_Internal\_Template-\>getSubTemplate('backend/theme/v...', NULL, 'backend\_de\_DE\_5...', NULL, NULL, Array, 0) #2 Smarty/sysplugins/smarty\_internal\_templatebase.php(180): content\_55896907631cf6\_34980502(Object(Enlight\_Template\_Default)) #3 Enlight/View/Default.php(274): Smarty\_Internal\_TemplateBase-\>fetch() #4 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(216): Enlight\_View\_Default-\>render(Object(Enlight\_Template\_Default)) #5 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(242): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>renderTemplate(Object(Enlight\_Template\_Default)) #6 Enlight/Controller/Plugins/ViewRenderer/Bootstrap.php(136): Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>render() #7 [internal function]: Enlight\_Controller\_Plugins\_ViewRenderer\_Bootstrap-\>onPostDispatch(Object(Enlight\_Controller\_ActionEventArgs)) #8 Enlight/Event/Handler/Default.php(91): call\_user\_func(Array, Object(Enlight\_Controller\_ActionEventArgs)) #9 Enlight/Event/EventManager.php(211): Enlight\_Event\_Handler\_Default-\>execute(Object(Enlight\_Controller\_ActionEventArgs)) #10 Enlight/Controller/Action.php(202): Enlight\_Event\_EventManager-\>notify('Enlight\_Control...', Object(Enlight\_Controller\_ActionEventArgs)) #11 Enlight/Controller/Dispatcher/Default.php(524): Enlight\_Controller\_Action-\>dispatch('loadAction') #12 Enlight/Controller/Front.php(227): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #13 Shopware/Kernel.php(143): Enlight\_Controller\_Front-\>dispatch() #14 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(490): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #15 Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #16 vendor/symfony/http-kernel/Symfony/Component/HttpKernel/HttpCache/HttpCache.php(261): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #17 Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #18 shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #19 {main}

```

&nbsp;  
[/quote] Was lief falsch? Danke im Voraus

---

<div class="post-metadata">

**Author:** ![rtrau](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rtrau](https://forum.shopware.com/u/rtrau)\
**Post date:** [26. Juni 2015 um 09:53 UTC](https://forum.shopware.com/t/backend-thememanager-lasst-sich-nicht-offnen/28382/2 "2015-06-26T09:53:13Z")

</div>

Hallo, hab auch das selbe Problem - erhalte immer nur einen Communication Error - gibts bereits eine Lösung dazu?

---

<div class="post-metadata">

**Author:** ![LitArt](https://avatars.discourse-cdn.com/v4/letter/l/85e7bf/32.png) [@LitArt](https://forum.shopware.com/u/LitArt)\
**Post date:** [2. März 2018 um 20:08 UTC](https://forum.shopware.com/t/backend-thememanager-lasst-sich-nicht-offnen/28382/3 "2018-03-02T20:08:13Z")

</div>

Hallo!

Gleiches Problem allerdings mit einer Frischen Installation von Version 5.4

Gab es immer noch keine Lösung hierfür?