# 503 Service Unavailable

**URL:** <https://forum.shopware.com/t/503-service-unavailable/37231>\
**Category:** Allgemein\
**Created:** [4. Juni 2016 um 13:14 UTC](https://forum.shopware.com/t/503-service-unavailable/37231 "2016-06-04T13:14:07Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Michael\_P](https://avatars.discourse-cdn.com/v4/letter/m/53a042/32.png) [@Michael\_P](https://forum.shopware.com/u/Michael_P)\
**Post date:** [4. Juni 2016 um 13:14 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/1 "2016-06-04T13:14:07Z")

</div>

Hallo,

hatte nichts gemacht, auf einmal kann ich die bestellungen ( ohne Filter ) nicht mehr aufrufen.

Der folgende Feher erscheint.

Crache mehrmals gelöscht, sonst nichts unternommen

Version 5.1.6

Vielleicht könnt Ihr mir helfen, bin eigentlich anwender und von Prog. keine Ahnung

&nbsp;

&nbsp;

&nbsp;

Ups! Ein Fehler ist aufgetreten! Die nachfolgenden Hinweise sollten Ihnen weiterhelfen. in vendor/doctrine/orm/lib/Doctrine/ORM/AbstractQuery.php on line 781 Stack trace: #0 Shopware/Controllers/Backend/Order.php(345): Doctrine\ORM\AbstractQuery-\>getOneOrNullResult(2) #1 Shopware/Controllers/Backend/Order.php(312): Shopware\_Controllers\_Backend\_Order-\>getList(NULL, NULL, ‘0’, ‘20’) #2 Enlight/Controller/Action.php(158): Shopware\_Controllers\_Backend\_Order-\>getListAction() #3 Enlight/Controller/Dispatcher/Default.php(523): Enlight\_Controller\_Action-\>dispatch(‘getListAction’) #4 Enlight/Controller/Front.php(226): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #5 Shopware/Kernel.php(153): Enlight\_Controller\_Front-\>dispatch() #6 vendor/symfony/http-kernel/HttpCache/HttpCache.php(492): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 vendor/symfony/http-kernel/HttpCache/HttpCache.php(263): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #11 {main} &nbsp; &nbsp; &nbsp;

---

<div class="post-metadata">

**Author:** ![Michael\_P](https://avatars.discourse-cdn.com/v4/letter/m/53a042/32.png) [@Michael\_P](https://forum.shopware.com/u/Michael_P)\
**Post date:** [4. Juni 2016 um 14:49 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/2 "2016-06-04T14:49:16Z")

</div>

Hier das Log :

wie gesagt, kenne ich mich damit aus und hoffe das mir jemand von euch helfen kann.

Ich kann im Backend keine neuen Bestellungen ( offen ) sehen, es kommt die Fehlermeldung

&nbsp;

Message:

```
 exception 'Doctrine\ORM\NonUniqueResultException' in /var/www/k6045-1/htdocs/kranzbandshop/vendor/doctrine/orm/lib/Doctrine/ORM/AbstractQuery.php:781 Stack trace: #0 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Controllers/Backend/Order.php(345): Doctrine\ORM\AbstractQuery-\>getOneOrNullResult(2) #1 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Controllers/Backend/Order.php(312): Shopware\_Controllers\_Backend\_Order-\>getList(NULL, NULL, '0', '20') #2 /var/www/k6045-1/htdocs/kranzbandshop/engine/Library/Enlight/Controller/Action.php(158): Shopware\_Controllers\_Backend\_Order-\>getListAction() #3 /var/www/k6045-1/htdocs/kranzbandshop/engine/Library/Enlight/Controller/Dispatcher/Default.php(523): Enlight\_Controller\_Action-\>dispatch('getListAction') #4 /var/www/k6045-1/htdocs/kranzbandshop/engine/Library/Enlight/Controller/Front.php(226): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #5 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Kernel.php(153): Enlight\_Controller\_Front-\>dispatch() #6 /var/www/k6045-1/htdocs/kranzbandshop/vendor/symfony/http-kernel/HttpCache/HttpCache.php(492): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 /var/www/k6045-1/htdocs/kranzbandshop/vendor/symfony/http-kernel/HttpCache/HttpCache.php(263): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 /var/www/k6045-1/htdocs/kranzbandshop/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #11 {main}

```

Time:

```
 2016-06-04T16:39:47.221283+0200

```

Channel:

```
 core

```

request:

```
 { "uri": "/backend/Order/getList?\_dc=1465051229123&page=1&start=0&limit=20", "method": "GET", "query": { "\_dc": "1465051229123", "page": "1", "start": "0", "limit": "20", "module": "backend", "controller": "Order", "action": "getList" }, "post": [] }

```

session:

```
 { "userId": "50", "roleId": "1" }
```

---

<div class="post-metadata">

**Author:** ![Fabian2208](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@Fabian2208](https://forum.shopware.com/u/Fabian2208)\
**Post date:** [17. Juni 2016 um 15:40 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/3 "2016-06-17T15:40:08Z")

</div>

Habe exakt das selbe Problem. Sobald ich auf Bestellungen klicke, bekomme ich eine Fehlermeldung (Shopware 5.1.5):

&nbsp;

**Message:**

exception ‚Doctrine\ORM\NonUniqueResultException‘ in /var/www/clients/client1/web4/web/vendor/doctrine/orm/lib/Doctrine/ORM/AbstractQuery.php:781

Stack trace:

#0 /var/www/clients/client1/web4/web/engine/Shopware/Controllers/Backend/Order.php(345): Doctrine\ORM\AbstractQuery-\>getOneOrNullResult(2)

#1 /var/www/clients/client1/web4/web/engine/Shopware/Controllers/Backend/Order.php(312): Shopware\_Controllers\_Backend\_Order-\>getList(NULL, NULL, ‚0‘, ‚20‘)

#2 /var/www/clients/client1/web4/web/engine/Library/Enlight/Controller/Action.php(158): Shopware\_Controllers\_Backend\_Order-\>getListAction()

#3 /var/www/clients/client1/web4/web/engine/Library/Enlight/Controller/Dispatcher/Default.php(523): Enlight\_Controller\_Action-\>dispatch(‚getListAction‘)

#4 /var/www/clients/client1/web4/web/engine/Library/Enlight/Controller/Front.php(226): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp))

#5 /var/www/clients/client1/web4/web/engine/Shopware/Kernel.php(153): Enlight\_Controller\_Front-\>dispatch()

#6 /var/www/clients/client1/web4/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(492): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true)

#7 /var/www/clients/client1/web4/web/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL)

#8 /var/www/clients/client1/web4/web/vendor/symfony/http-kernel/HttpCache/HttpCache.php(263): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true)

#9 /var/www/clients/client1/web4/web/engine/Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true)

#10 /var/www/clients/client1/web4/web/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request))

#11 {main}

**Time:**

2016-06-17T17:35:12.567396+0200

**Channel:**

core

**request:**

{

&nbsp; &nbsp; „uri“: „/backend/Order/getList?\_dc=1466177714163&page=1&start=0&limit=20“,

&nbsp; &nbsp; „method“: „GET“,

&nbsp; &nbsp; „query“: {

&nbsp; &nbsp; &nbsp; &nbsp; „\_dc“: „1466177714163“,

&nbsp; &nbsp; &nbsp; &nbsp; „page“: „1“,

&nbsp; &nbsp; &nbsp; &nbsp; „start“: „0“,

&nbsp; &nbsp; &nbsp; &nbsp; „limit“: „20“,

&nbsp; &nbsp; &nbsp; &nbsp; „module“: „backend“,

&nbsp; &nbsp; &nbsp; &nbsp; „controller“: „Order“,

&nbsp; &nbsp; &nbsp; &nbsp; „action“: „getList“

&nbsp; &nbsp; },

&nbsp; &nbsp; „post“:

}

**session:**

{

&nbsp; &nbsp; „userId“: „50“,

&nbsp; &nbsp; „roleId“: „1“

}

**shop:**

No shop data available

---

<div class="post-metadata">

**Author:** ![Fabian2208](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@Fabian2208](https://forum.shopware.com/u/Fabian2208)\
**Post date:** [17. Juni 2016 um 15:44 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/4 "2016-06-17T15:44:15Z")

</div>

> [@Michael P. schrieb:](https://forum.shopware.com/profile/20875/Michael%20P. "Michael%20P.")
> 
> Hier das Log :
> 
> wie gesagt, kenne ich mich damit aus und hoffe das mir jemand von euch helfen kann.
> 
> Ich kann im Backend keine neuen Bestellungen ( offen ) sehen, es kommt die Fehlermeldung
> 
> &nbsp;
> 
> Message:
> 
> exception ‚Doctrine\ORM\NonUniqueResultException‘ in /var/www/k6045-1/htdocs/kranzbandshop/vendor/doctrine/orm/lib/Doctrine/ORM/AbstractQuery.php:781 Stack trace: #0 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Controllers/Backend/Order.php(345): Doctrine\ORM\AbstractQuery-\>getOneOrNullResult(2) #1 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Controllers/Backend/Order.php(312): Shopware\_Controllers\_Backend\_Order-\>getList(NULL, NULL, ‚0‘, ‚20‘) #2 /var/www/k6045-1/htdocs/kranzbandshop/engine/Library/Enlight/Controller/Action.php(158): Shopware\_Controllers\_Backend\_Order-\>getListAction() #3 /var/www/k6045-1/htdocs/kranzbandshop/engine/Library/Enlight/Controller/Dispatcher/Default.php(523): Enlight\_Controller\_Action-\>dispatch(‚getListAction‘) #4 /var/www/k6045-1/htdocs/kranzbandshop/engine/Library/Enlight/Controller/Front.php(226): Enlight\_Controller\_Dispatcher\_Default-\>dispatch(Object(Enlight\_Controller\_Request\_RequestHttp), Object(Enlight\_Controller\_Response\_ResponseHttp)) #5 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Kernel.php(153): Enlight\_Controller\_Front-\>dispatch() #6 /var/www/k6045-1/htdocs/kranzbandshop/vendor/symfony/http-kernel/HttpCache/HttpCache.php(492): Shopware\Kernel-\>handle(Object(Symfony\Component\HttpFoundation\Request), 1, true) #7 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Components/HttpCache/AppCache.php(255): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true, NULL) #8 /var/www/k6045-1/htdocs/kranzbandshop/vendor/symfony/http-kernel/HttpCache/HttpCache.php(263): Shopware\Components\HttpCache\AppCache-\>forward(Object(Symfony\Component\HttpFoundation\Request), true) #9 /var/www/k6045-1/htdocs/kranzbandshop/engine/Shopware/Components/HttpCache/AppCache.php(103): Symfony\Component\HttpKernel\HttpCache\HttpCache-\>pass(Object(Symfony\Component\HttpFoundation\Request), true) #10 /var/www/k6045-1/htdocs/kranzbandshop/shopware.php(101): Shopware\Components\HttpCache\AppCache-\>handle(Object(Symfony\Component\HttpFoundation\Request)) #11 {main}
> 
> Time:
> 
> 2016-06-04T16:39:47.221283+0200
> 
> Channel:
> 
> core
> 
> request:
> 
> { „uri“: „/backend/Order/getList?\_dc=1465051229123&page=1&start=0&limit=20“, „method“: „GET“, „query“: { „\_dc“: „1465051229123“, „page“: „1“, „start“: „0“, „limit“: „20“, „module“: „backend“, „controller“: „Order“, „action“: „getList“ }, „post“: }
> 
> session:
> 
> { „userId“: „50“, „roleId“: „1“ }

Hast du schon eine Lösung gefunden? Habe gerade das selbe Problem!

---

<div class="post-metadata">

**Author:** ![useg](https://avatars.discourse-cdn.com/v4/letter/u/df705f/32.png) [@useg](https://forum.shopware.com/u/useg)\
**Post date:** [17. Juni 2016 um 15:50 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/5 "2016-06-17T15:50:25Z")

</div>

Hast du mal in die Datenbank geschaut ob es doppelte bzw gleiche&nbsp;Bestellnummern gibt?

Oder sich der Shop dupliziert hat? &nbsp;Einstellungen \> Shopeinstellungen \> Shop

Uwe

---

<div class="post-metadata">

**Author:** ![Fabian2208](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@Fabian2208](https://forum.shopware.com/u/Fabian2208)\
**Post date:** [17. Juni 2016 um 16:07 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/6 "2016-06-17T16:07:40Z")

</div>

> [@useg schrieb:](https://forum.shopware.com/profile/5578/useg "useg")
> 
> Hast du mal in die Datenbank geschaut ob es doppelte bzw gleiche&nbsp;Bestellnummern gibt?
> 
> Oder sich der Shop dupliziert hat? &nbsp;Einstellungen \> Shopeinstellungen \> Shop
> 
> Uwe

Danke mal für deine Antwort. In welcher Tabelle müsste ich da nachsehen?

---

<div class="post-metadata">

**Author:** ![Fabian2208](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@Fabian2208](https://forum.shopware.com/u/Fabian2208)\
**Post date:** [17. Juni 2016 um 16:11 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/7 "2016-06-17T16:11:02Z")

</div>

Du hattest Recht. Es war tatsächlich ein doppelter Eintrag. Vielen Dank!

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<div class="post-metadata">

**Author:** ![useg](https://avatars.discourse-cdn.com/v4/letter/u/df705f/32.png) [@useg](https://forum.shopware.com/u/useg)\
**Post date:** [17. Juni 2016 um 16:11 UTC](https://forum.shopware.com/t/503-service-unavailable/37231/8 "2016-06-17T16:11:59Z")

</div>

Tabelle “s\_order” &nbsp;Spalte “ordernumber”