# General Questions (EN)

**URL:** https://forum.shopware.com/c/shopware-6-english/general-questions-en/39.md?page=3

[Aktuelle](https://forum.shopware.com/latest.md) · [Kategorien](https://forum.shopware.com/categories.md) · [Schlagwörter](https://forum.shopware.com/tags.md)

**Page:** 4

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## [When using Marketing | Promotions, promotion price isn't displayed](https://forum.shopware.com/t/when-using-marketing-promotions-promotion-price-isnt-displayed/71412)

<div class="topic-metadata">

**Author:** [@dp01100100](https://forum.shopware.com/u/dp01100100)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [7. Dezember 2020 um 16:07 UTC](https://forum.shopware.com/t/when-using-marketing-promotions-promotion-price-isnt-displayed/71412 "2020-12-07T16:07:04Z")

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Hello, Using just the Shopware tools to add a sale on selected items, the new price is displayed in the shopping cart - but not on the listing price. What I’d like is this… is this possible in the ‚out-of-the-box‘…

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## [How or where can I add the JavaScript for Chat Widget in Shopware 6?](https://forum.shopware.com/t/how-or-where-can-i-add-the-javascript-for-chat-widget-in-shopware-6/71313)

<div class="topic-metadata">

**Author:** [@supmanu](https://forum.shopware.com/u/supmanu)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [2. Dezember 2020 um 12:47 UTC](https://forum.shopware.com/t/how-or-where-can-i-add-the-javascript-for-chat-widget-in-shopware-6/71313 "2020-12-02T12:47:35Z")

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How or where can I add the JavaScript for Live Chat Widget in Shopware 6? In version 5 I could find the tuitorial, but for 6 it is totally different.

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## [Config redis](https://forum.shopware.com/t/config-redis/60460)

<div class="topic-metadata">

**Author:** [@Yafar\_iSi](https://forum.shopware.com/u/Yafar_iSi)\
**Antworten:** 5\
**Zuletzt aktualisiert:** [30. November 2020 um 09:35 UTC](https://forum.shopware.com/t/config-redis/60460 "2020-11-30T09:35:56Z")

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Hi I am currently making a Kubernetes setup for the newest ShopWare 6. Everything works great, except for the Redis service (cache and session). I have been looking everywhere in the project code but I do not see wher…

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## [Payment Provider Plugin](https://forum.shopware.com/t/payment-provider-plugin/71115)

<div class="topic-metadata">

**Author:** [@UKSi1](https://forum.shopware.com/u/UKSi1)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [24. November 2020 um 09:52 UTC](https://forum.shopware.com/t/payment-provider-plugin/71115 "2020-11-24T09:52:13Z")

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Hello together, Does anybody already have a Shopware 6 store online and experience with which payment service provider it works smoothly? Including plugin for connection and without special programming? Would be gratef…

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## [Anyway to prevent the side bar/navigation bar on the admin page from minimising?](https://forum.shopware.com/t/anyway-to-prevent-the-side-bar-navigation-bar-on-the-admin-page-from-minimising/71020)

<div class="topic-metadata">

**Author:** [@dp01100100](https://forum.shopware.com/u/dp01100100)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [19. November 2020 um 10:01 UTC](https://forum.shopware.com/t/anyway-to-prevent-the-side-bar-navigation-bar-on-the-admin-page-from-minimising/71020 "2020-11-19T10:01:49Z")

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Morning, I feel like it just minimises either without clicking the minimise button, and find the reaction quite frustrating. I can’t see in settings anywhere if there is a way to turn off the toggle. Any help always ap…

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## [I am installing shopware6 with WSL but docker is not starting. please help.](https://forum.shopware.com/t/i-am-installing-shopware6-with-wsl-but-docker-is-not-starting-please-help/70989)

<div class="topic-metadata">

**Author:** [@Babita](https://forum.shopware.com/u/Babita)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [18. November 2020 um 10:15 UTC](https://forum.shopware.com/t/i-am-installing-shopware6-with-wsl-but-docker-is-not-starting-please-help/70989 "2020-11-18T10:15:38Z")

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## [How to create related products functionality in shopware 6 ?](https://forum.shopware.com/t/how-to-create-related-products-functionality-in-shopware-6/70869)

<div class="topic-metadata">

**Author:** [@Alex777](https://forum.shopware.com/u/Alex777)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [13. November 2020 um 08:28 UTC](https://forum.shopware.com/t/how-to-create-related-products-functionality-in-shopware-6/70869 "2020-11-13T08:28:01Z")

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Hello ! What the ways to create “related products” functionality in shopware 6? I didn’t find the opportunity just to add my block (with related products) to layout of detailed page of product. (but it seems it was pos…

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## [Cache read-only filesystem problem](https://forum.shopware.com/t/cache-read-only-filesystem-problem/70817)

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**Author:** [@logTom](https://forum.shopware.com/u/logTom)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [11. November 2020 um 08:59 UTC](https://forum.shopware.com/t/cache-read-only-filesystem-problem/70817 "2020-11-11T08:59:05Z")

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I have a problem with the cache. The /var/cache folder has about 30 GiB with 5 millions files. Sometimes the filesystem gets mounted as read-only because of rapid file generation. It’s a shop with 1000 products. Many…

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## [How can I remove/replace the shop ware footer logo](https://forum.shopware.com/t/how-can-i-remove-replace-the-shop-ware-footer-logo/68130)

<div class="topic-metadata">

**Author:** [@captain](https://forum.shopware.com/u/captain)\
**Antworten:** 3\
**Zuletzt aktualisiert:** [4. November 2020 um 22:49 UTC](https://forum.shopware.com/t/how-can-i-remove-replace-the-shop-ware-footer-logo/68130 "2020-11-04T22:49:09Z")

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Hello, is anyone able to help me and let me know how I can replace the shopware logo in the footer? Many thanks in advance!

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## [Separate customer accounts for two stores on one Shopware installation](https://forum.shopware.com/t/separate-customer-accounts-for-two-stores-on-one-shopware-installation/68385)

<div class="topic-metadata">

**Author:** [@Johnny\_Shopware](https://forum.shopware.com/u/Johnny_Shopware)\
**Antworten:** 3\
**Zuletzt aktualisiert:** [4. November 2020 um 18:48 UTC](https://forum.shopware.com/t/separate-customer-accounts-for-two-stores-on-one-shopware-installation/68385 "2020-11-04T18:48:54Z")

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Hi guys, I would like to have just one SW6 installation, but two stores (e.g. two sales channels) and I would like to keep their customers separated. I have looked into the database and there is a column ‚sales\_channel\_i…

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## [How to turn on 'guest checkout'](https://forum.shopware.com/t/how-to-turn-on-guest-checkout/68895)

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**Author:** [@Duff](https://forum.shopware.com/u/Duff)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [4. November 2020 um 18:03 UTC](https://forum.shopware.com/t/how-to-turn-on-guest-checkout/68895 "2020-11-04T18:03:10Z")

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I must be overlooking an option to turn guest checkout on for one of the saleschannels I run within our Shopware environment, but I really can’t find is. Who can help me out? Thanks!

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## [Can you use 2 different domains in Shopware 6 with one admin panel?](https://forum.shopware.com/t/can-you-use-2-different-domains-in-shopware-6-with-one-admin-panel/65590)

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**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 13\
**Zuletzt aktualisiert:** [4. November 2020 um 17:57 UTC](https://forum.shopware.com/t/can-you-use-2-different-domains-in-shopware-6-with-one-admin-panel/65590 "2020-11-04T17:57:33Z")

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Is it possible to have to different domains like: example.com and 2ndexample.com not subdomains but two distinct domains use a single admin page? Is it done through sales channels? On which domain should the shop be in…

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## [How to prevent order confirmation mail](https://forum.shopware.com/t/how-to-prevent-order-confirmation-mail/67137)

<div class="topic-metadata">

**Author:** [@charles0301](https://forum.shopware.com/u/charles0301)\
**Antworten:** 3\
**Zuletzt aktualisiert:** [4. November 2020 um 17:55 UTC](https://forum.shopware.com/t/how-to-prevent-order-confirmation-mail/67137 "2020-11-04T17:55:28Z")

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Hello, Anybody have an idea to prevent order confirmation mail.Because i have created one sample payment method. But mail goes before it comes to my payment file.So I need to prevent before it triggers. Best Regards C…

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## [How do you update the footer!](https://forum.shopware.com/t/how-do-you-update-the-footer/70398)

<div class="topic-metadata">

**Author:** [@jtmallinson](https://forum.shopware.com/u/jtmallinson)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [23. Oktober 2020 um 05:16 UTC](https://forum.shopware.com/t/how-do-you-update-the-footer/70398 "2020-10-23T05:16:42Z")

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Spent hours looking for the answer, searching files and administration area. Using Shopware 6, downloaded on Cpanel - Footer currently says " Service hotline Support and counselling via:0180 - 000000Mon-Fri, 9 am -…

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## [Shopware 6 Datenbank import fehler: The value......is not allowed](https://forum.shopware.com/t/shopware-6-datenbank-import-fehler-the-value-is-not-allowed/70220)

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**Author:** [@Sant](https://forum.shopware.com/u/Sant)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [15. Oktober 2020 um 08:39 UTC](https://forum.shopware.com/t/shopware-6-datenbank-import-fehler-the-value-is-not-allowed/70220 "2020-10-15T08:39:09Z")

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Hallo Zusammen :slight\_smile: Ich versuche aktuell von einem bestehenden Server wo der Shop läuft, auf den neuen Server umzuziehen. Doch ich verzweifle gerade beim Import der Datenbank es erscheint jedesmal der Fehler: …

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## [Shopware 6 OneToMany relation](https://forum.shopware.com/t/shopware-6-onetomany-relation/69868)

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**Author:** [@pedramham](https://forum.shopware.com/u/pedramham)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [27. September 2020 um 08:31 UTC](https://forum.shopware.com/t/shopware-6-onetomany-relation/69868 "2020-09-27T08:31:22Z")

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I am going to define a OneToMany relation in the Shopware 6 .in my case i am going to have an article linked with many tags. I understand that those situations can be too complex in the Shopware and depends on many thing…

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## [How to override a function in one controller to another controller?](https://forum.shopware.com/t/how-to-override-a-function-in-one-controller-to-another-controller/69858)

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**Author:** [@aswathy](https://forum.shopware.com/u/aswathy)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [26. September 2020 um 07:05 UTC](https://forum.shopware.com/t/how-to-override-a-function-in-one-controller-to-another-controller/69858 "2020-09-26T07:05:53Z")

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Need to override confirmPage function in ClearcartController (currently in Checkoutcontroller.php) to add custom code. Could anyone help me in directing how to proceed in Shopware6… Thanks…

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## [How do I add another country flag in the language switcher?](https://forum.shopware.com/t/how-do-i-add-another-country-flag-in-the-language-switcher/69092)

<div class="topic-metadata">

**Author:** [@supmanu](https://forum.shopware.com/u/supmanu)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [7. September 2020 um 03:42 UTC](https://forum.shopware.com/t/how-do-i-add-another-country-flag-in-the-language-switcher/69092 "2020-09-07T03:42:22Z")

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Hello, I managed to customized to add Thai language in Shopware 6. So I am am trying to have 2 languages – English and Thai – for my store. However, it shows UK flag on the top-right corner and empty box for Thai. Ho…

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## [Incomplete data in Other Shopware Store Versions (6.0, 6.1, 6.2, .6.3)](https://forum.shopware.com/t/incomplete-data-in-other-shopware-store-versions-6-0-6-1-6-2-6-3/69193)

<div class="topic-metadata">

**Author:** [@raduiosif](https://forum.shopware.com/u/raduiosif)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [26. August 2020 um 13:50 UTC](https://forum.shopware.com/t/incomplete-data-in-other-shopware-store-versions-6-0-6-1-6-2-6-3/69193 "2020-08-26T13:50:35Z")

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I am encountering an issue when calling for different versions of Shopware Stores (6.0, 6.1, 6.2, .6.3) the endpoint http://storename/api/v3/\_info/open-api-schema.json (for 6.3 and 6.2) and http://storename/api/v2/\_info/…

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## [How a fee can be added to a specific payment?](https://forum.shopware.com/t/how-a-fee-can-be-added-to-a-specific-payment/68518)

<div class="topic-metadata">

**Author:** [@SergiuM](https://forum.shopware.com/u/SergiuM)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [10. August 2020 um 14:38 UTC](https://forum.shopware.com/t/how-a-fee-can-be-added-to-a-specific-payment/68518 "2020-08-10T14:38:42Z")

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Hello, I want to add a fee of 25 Euro for example when the “Cash on delivery” payment is selected in the cart. I have searched in the admin panel and “HowTos” section in the shopware, but I couldn’t find something relev…

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## [Is it possible to have different in stock numbers for product for each sales channel?](https://forum.shopware.com/t/is-it-possible-to-have-different-in-stock-numbers-for-product-for-each-sales-channel/68393)

<div class="topic-metadata">

**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [22. Juli 2020 um 08:34 UTC](https://forum.shopware.com/t/is-it-possible-to-have-different-in-stock-numbers-for-product-for-each-sales-channel/68393 "2020-07-22T08:34:38Z")

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Is it possible to have different in stock numbers for product for each sales channel by default in shopware? Are there any such plugins? Is it possible to do through coding? Any clues?

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## [Automatic product assignment](https://forum.shopware.com/t/automatic-product-assignment/68208)

<div class="topic-metadata">

**Author:** [@JustinB](https://forum.shopware.com/u/JustinB)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [8. Juli 2020 um 09:20 UTC](https://forum.shopware.com/t/automatic-product-assignment/68208 "2020-07-08T09:20:25Z")

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Hi, Is it possible to assign products automatically to categories based on tags? I have a fashion webshop with over 5000 products. The most ideal situation is that i can add tags or properties like “color”, “size”, “b…

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## [Importing Product data from excel to SW6](https://forum.shopware.com/t/importing-product-data-from-excel-to-sw6/65847)

<div class="topic-metadata">

**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [24. Juni 2020 um 09:00 UTC](https://forum.shopware.com/t/importing-product-data-from-excel-to-sw6/65847 "2020-06-24T09:00:42Z")

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Is it possible to import product data from excel to Shopware 6? Is there an API for that or some plugin ? If not, can this be achieve through direct insertions into tables ?

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## [How do you change the default currency for the price on a product?](https://forum.shopware.com/t/how-do-you-change-the-default-currency-for-the-price-on-a-product/67833)

<div class="topic-metadata">

**Author:** [@mstraughan86](https://forum.shopware.com/u/mstraughan86)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [24. Juni 2020 um 06:45 UTC](https://forum.shopware.com/t/how-do-you-change-the-default-currency-for-the-price-on-a-product/67833 "2020-06-24T06:45:43Z")

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How do you change the default currency for the price on a product? I specifically want to change the site and product defaults to USD from EUR I am talking about in the admin page, in the Catalogue-\> Products section, un…

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## [How to create a shopping experience block plugin?](https://forum.shopware.com/t/how-to-create-a-shopping-experience-block-plugin/67515)

<div class="topic-metadata">

**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [8. Juni 2020 um 16:51 UTC](https://forum.shopware.com/t/how-to-create-a-shopping-experience-block-plugin/67515 "2020-06-08T16:51:32Z")

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The tutorial here does not seem to work Shopware 6: Adding a custom CMS block. . The example plugin shown there GitHub - shopware/swag-docs-custom-cms-block contains some js files which I don’t really understand how a…

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## [How can i get url links of all products in a category?](https://forum.shopware.com/t/how-can-i-get-url-links-of-all-products-in-a-category/67032)

<div class="topic-metadata">

**Author:** [@ssali](https://forum.shopware.com/u/ssali)\
**Antworten:** 3\
**Zuletzt aktualisiert:** [2. Juni 2020 um 11:10 UTC](https://forum.shopware.com/t/how-can-i-get-url-links-of-all-products-in-a-category/67032 "2020-06-02T11:10:36Z")

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i would like to get all url links of products in a given category in shopware 6?

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## [Many guides are gone?](https://forum.shopware.com/t/many-guides-are-gone/66770)

<div class="topic-metadata">

**Author:** [@milanweiss](https://forum.shopware.com/u/milanweiss)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [19. Mai 2020 um 10:04 UTC](https://forum.shopware.com/t/many-guides-are-gone/66770 "2020-05-19T10:04:05Z")

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Hi, I noticed the Shopware docs site changed a couple of weeks ago. With that there are some guides missing I think. For example there was a guide on how to program custom fieldsets and custom fields yourself, but it’s …

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## [Why is product page reloaded after property variant change?](https://forum.shopware.com/t/why-is-product-page-reloaded-after-property-variant-change/66275)

<div class="topic-metadata">

**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [16. Mai 2020 um 06:04 UTC](https://forum.shopware.com/t/why-is-product-page-reloaded-after-property-variant-change/66275 "2020-05-16T06:04:08Z")

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As I remember in Shopware 5, variants were being loaded with ajax. Now in Shopware 6 when you select a different variant option, e.g. change the color of the product, the whole product page is being reloaded. Is there a …

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## [Where are Custom Forms in Shopware 6](https://forum.shopware.com/t/where-are-custom-forms-in-shopware-6/65331)

<div class="topic-metadata">

**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 5\
**Zuletzt aktualisiert:** [15. Mai 2020 um 12:57 UTC](https://forum.shopware.com/t/where-are-custom-forms-in-shopware-6/65331 "2020-05-15T12:57:55Z")

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The only forms I see in Shopware 6 are Contact and Newsletter forms. Is there or will there be a way to create custom forms from admin panel?

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## [Multiwarehouse in SW6](https://forum.shopware.com/t/multiwarehouse-in-sw6/66952)

<div class="topic-metadata">

**Author:** [@snh\_nl](https://forum.shopware.com/u/snh_nl)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [14. Mai 2020 um 14:42 UTC](https://forum.shopware.com/t/multiwarehouse-in-sw6/66952 "2020-05-14T14:42:46Z")

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Hi! We would like to use Shopware 6. We are a little familiar with SW5 and Pickware. Question : Does Shopware 6 support Multiwarehousing? Is there an extension for SW 6 that we can use to add the functionality? Will …

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