# General Questions (EN)

**URL:** https://forum.shopware.com/c/shopware-6-english/general-questions-en/39.md?page=2

[Aktuelle](https://forum.shopware.com/latest.md) · [Kategorien](https://forum.shopware.com/categories.md) · [Schlagwörter](https://forum.shopware.com/tags.md)

**Page:** 3

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## [Sending email via SMTP doesnt work](https://forum.shopware.com/t/sending-email-via-smtp-doesnt-work/92018)

<div class="topic-metadata">

**Author:** [@bor1904](https://forum.shopware.com/u/bor1904)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [21. Dezember 2021 um 10:36 UTC](https://forum.shopware.com/t/sending-email-via-smtp-doesnt-work/92018 "2021-12-21T10:36:05Z")

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Hello, Im new in shopware world and my client ask me for help for set mailer in his shop working on shopware 6 (standalone on hetzner VPS). I checked instructions and … hmm easy peasy… after 3 hours of trying to send e…

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## [Change snippets for Swedish](https://forum.shopware.com/t/change-snippets-for-swedish/91596)

<div class="topic-metadata">

**Author:** [@magnus](https://forum.shopware.com/u/magnus)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [22. November 2021 um 15:36 UTC](https://forum.shopware.com/t/change-snippets-for-swedish/91596 "2021-11-22T15:36:03Z")

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Hi I’m trying to change a snippets in the Swedish language (the translation for „In stock“ on product page). The language package are installed and the shop is set to Swedish (default is English). Going to Settings \> …

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## [Can not add language in storefront](https://forum.shopware.com/t/can-not-add-language-in-storefront/91289)

<div class="topic-metadata">

**Author:** [@magnus](https://forum.shopware.com/u/magnus)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [5. November 2021 um 09:52 UTC](https://forum.shopware.com/t/can-not-add-language-in-storefront/91289 "2021-11-05T09:52:34Z")

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Hi I’m following this tutorial to set up my store in another language (Swedish). During the First run wizard I opted to install the Language Package, so I can see „Swedish“ in the list of languages. The default languag…

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## [How to change "Prices incl. TAX plus shipping costs " to "Prices Excl. TAX plus shipping costs "](https://forum.shopware.com/t/how-to-change-prices-incl-tax-plus-shipping-costs-to-prices-excl-tax-plus-shipping-costs/91233)

<div class="topic-metadata">

**Author:** [@neoneddy](https://forum.shopware.com/u/neoneddy)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [2. November 2021 um 16:12 UTC](https://forum.shopware.com/t/how-to-change-prices-incl-tax-plus-shipping-costs-to-prices-excl-tax-plus-shipping-costs/91233 "2021-11-02T16:12:50Z")

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I see there are two translations in Snippets, I’m not sure where the switch is to change it. I could change it in the snippet, but that seems like it will create unintended consequences.

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## [Moing SW6 from my hosting site to another Server Problems](https://forum.shopware.com/t/moing-sw6-from-my-hosting-site-to-another-server-problems/90007)

<div class="topic-metadata">

**Author:** [@Scott](https://forum.shopware.com/u/Scott)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [5. September 2021 um 11:56 UTC](https://forum.shopware.com/t/moing-sw6-from-my-hosting-site-to-another-server-problems/90007 "2021-09-05T11:56:04Z")

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Hi, The beta site I am working on for my client is hosting on my server. H recently purchased hosting service with cyon.ch. CYON offered free site move, great! It appears they were able to move the site setup a Database…

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## [How to get only products from a particular category using the API?](https://forum.shopware.com/t/how-to-get-only-products-from-a-particular-category-using-the-api/67604)

<div class="topic-metadata">

**Author:** [@ssali](https://forum.shopware.com/u/ssali)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [25. Juni 2020 um 13:30 UTC](https://forum.shopware.com/t/how-to-get-only-products-from-a-particular-category-using-the-api/67604 "2020-06-25T13:30:03Z")

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i would like to get all products from a particular category using the API, i am using the https://xxxxxxx.com/api/v1/product to get all products from the shop but is there a way of getting only products from one category…

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## [Why do Sales Channel IDs are not exported or imported with Import/Export Profiles?](https://forum.shopware.com/t/why-do-sales-channel-ids-are-not-exported-or-imported-with-import-export-profiles/67133)

<div class="topic-metadata">

**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 9\
**Zuletzt aktualisiert:** [27. Juli 2021 um 08:48 UTC](https://forum.shopware.com/t/why-do-sales-channel-ids-are-not-exported-or-imported-with-import-export-profiles/67133 "2021-07-27T08:48:03Z")

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I am exporting and importing products using the default profiles in 6.2. Before 6.2 sales\_channel ID was being exported alongside the product. However after the 6.2 update now the sales channel id is exported as an empty…

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## [How to bulk handle orders?](https://forum.shopware.com/t/how-to-bulk-handle-orders/89171)

<div class="topic-metadata">

**Author:** [@magnus](https://forum.shopware.com/u/magnus)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [21. Juli 2021 um 04:41 UTC](https://forum.shopware.com/t/how-to-bulk-handle-orders/89171 "2021-07-21T04:41:17Z")

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Hello I’m looking at Shopware for a replacement for Magento, and have a lot of questions ;). But, let’s start with this: How do you handle many orders at once (like 50-100)? It does not seems to be possible with vanill…

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## [Custom field in Order](https://forum.shopware.com/t/custom-field-in-order/65173)

<div class="topic-metadata">

**Author:** [@Rajco](https://forum.shopware.com/u/Rajco)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [13. Juli 2021 um 08:06 UTC](https://forum.shopware.com/t/custom-field-in-order/65173 "2021-07-13T08:06:58Z")

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hello, Currently I have a demoshop setup in Shopware 6 (6.1 R.C.3). But I’m running into a problem because I want to have a custom field inside an order. Which I had set up in a Shopware 5 shop. But in the setting me…

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## [How to edit the contact form?](https://forum.shopware.com/t/how-to-edit-the-contact-form/68129)

<div class="topic-metadata">

**Author:** [@captain](https://forum.shopware.com/u/captain)\
**Antworten:** 12\
**Zuletzt aktualisiert:** [12. Juli 2021 um 14:54 UTC](https://forum.shopware.com/t/how-to-edit-the-contact-form/68129 "2021-07-12T14:54:28Z")

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Hello, please could someone help me and let me know how I can edit the conact form? I wish to remove the telephone number or at least make it not a required field.

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## [How to create an order with the Admin API?](https://forum.shopware.com/t/how-to-create-an-order-with-the-admin-api/87285)

<div class="topic-metadata">

**Author:** [@Thibaux](https://forum.shopware.com/u/Thibaux)\
**Antworten:** 5\
**Zuletzt aktualisiert:** [1. Juli 2021 um 06:20 UTC](https://forum.shopware.com/t/how-to-create-an-order-with-the-admin-api/87285 "2021-07-01T06:20:16Z")

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Hey! At the moment I’m trying to post a order to a local Shopware 6 store, with my php application and using the Admin API. To achieve this I’m using the following endpoint: http://127.0.0.1/api/v3/order This is the …

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## [Categories for specific customers upon login](https://forum.shopware.com/t/categories-for-specific-customers-upon-login/88473)

<div class="topic-metadata">

**Author:** [@dp01100100](https://forum.shopware.com/u/dp01100100)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [21. Juni 2021 um 07:47 UTC](https://forum.shopware.com/t/categories-for-specific-customers-upon-login/88473 "2021-06-21T07:47:55Z")

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Morning, is it possible to only display certain product categories to certain customers. I tried having a seperate sales channel, a new customer group and a new test customer who is the only one in the group. I thought…

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## [How to get cart token in Subscriber ?](https://forum.shopware.com/t/how-to-get-cart-token-in-subscriber/61809)

<div class="topic-metadata">

**Author:** [@warma2d](https://forum.shopware.com/u/warma2d)\
**Antworten:** 5\
**Zuletzt aktualisiert:** [10. Juni 2021 um 13:49 UTC](https://forum.shopware.com/t/how-to-get-cart-token-in-subscriber/61809 "2021-06-10T13:49:02Z")

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Hello! In my controller I got cartToken something like this. public function myfunc( SalesChannelContext $context ) { $cartToken = $context-\>getToken(); } However, I can’t do it the same way in the subscriber, as…

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## [Does anyone have good links to articles for comparing Shopware 5 and Shopware 6?](https://forum.shopware.com/t/does-anyone-have-good-links-to-articles-for-comparing-shopware-5-and-shopware-6/72222)

<div class="topic-metadata">

**Author:** [@dp01100100](https://forum.shopware.com/u/dp01100100)\
**Antworten:** 4\
**Zuletzt aktualisiert:** [27. Mai 2021 um 23:17 UTC](https://forum.shopware.com/t/does-anyone-have-good-links-to-articles-for-comparing-shopware-5-and-shopware-6/72222 "2021-05-27T23:17:45Z")

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I’ve mostly been busy with 6 until this week where I’ve tried 5 for the first, and I must say I like it more. I appreciate support ends 2024, but maybe I could use 5 until then, and hopefully within that time 6 is bette…

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## [Is the Plugin quick Startup Guide still relevant for Shopware 6 plugin development?](https://forum.shopware.com/t/is-the-plugin-quick-startup-guide-still-relevant-for-shopware-6-plugin-development/87792)

<div class="topic-metadata">

**Author:** [@d.kleiweg](https://forum.shopware.com/u/d.kleiweg)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [20. Mai 2021 um 10:42 UTC](https://forum.shopware.com/t/is-the-plugin-quick-startup-guide-still-relevant-for-shopware-6-plugin-development/87792 "2021-05-20T10:42:52Z")

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I want to develop my own plugin for my shopware 6 shop. I found this documentation about how to do that but the thing is, it is for shopware 5. I can’t find any documentation about developing a plugin for Shopware 6, so …

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## [Extending template from Search plugin that all ready extends the Core Shopware Template](https://forum.shopware.com/t/extending-template-from-search-plugin-that-all-ready-extends-the-core-shopware-template/87729)

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**Author:** [@MathewHoyerStokes](https://forum.shopware.com/u/MathewHoyerStokes)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [18. Mai 2021 um 10:57 UTC](https://forum.shopware.com/t/extending-template-from-search-plugin-that-all-ready-extends-the-core-shopware-template/87729 "2021-05-18T10:57:21Z")

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Hello, Im having trouble extending a template, The template i wish to extend is from a paid Search Plugin. The template in the Search plugin is all ready extending the Core SW template search-suggest.html.twig. Is it the…

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## [Category Import](https://forum.shopware.com/t/category-import/70560)

<div class="topic-metadata">

**Author:** [@mindray](https://forum.shopware.com/u/mindray)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [29. April 2021 um 16:13 UTC](https://forum.shopware.com/t/category-import/70560 "2021-04-29T16:13:07Z")

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We tried to move a shop from Prestashop 1.6 to Shopware 6. As there is no suitable plugin, we used a shopware5 installation and used the migration tool to migrate from Prestashop to Shopware5 and from Shopware5 to Shopwa…

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## [Signup form email](https://forum.shopware.com/t/signup-form-email/64802)

<div class="topic-metadata">

**Author:** [@Yafar\_iSi](https://forum.shopware.com/u/Yafar_iSi)\
**Antworten:** 13\
**Zuletzt aktualisiert:** [7. April 2021 um 02:37 UTC](https://forum.shopware.com/t/signup-form-email/64802 "2021-04-07T02:37:51Z")

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Hi Sign up form does weird stuff If you make up a very fake email throws an error Expected response code 354 but got code “554”, with message "554 5.5.1 Error: no valid recipients " Test email used (asdfasdfasdfklj…

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## [Error appears when product added to shoppingcart](https://forum.shopware.com/t/error-appears-when-product-added-to-shoppingcart/71465)

<div class="topic-metadata">

**Author:** [@kevin079](https://forum.shopware.com/u/kevin079)\
**Antworten:** 1\
**Zuletzt aktualisiert:** [25. Februar 2021 um 21:43 UTC](https://forum.shopware.com/t/error-appears-when-product-added-to-shoppingcart/71465 "2021-02-25T21:43:52Z")

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Hello, We getting an error when we add an product to the shoppingcart on our shop. For example when you go to https://shopware.myhair.nl/l-oreal-color-majiblond-ultra-900s/82005006 and put this product to the shoppin…

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## [barcode generator](https://forum.shopware.com/t/barcode-generator/73004)

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**Author:** [@Kaya](https://forum.shopware.com/u/Kaya)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [25. Februar 2021 um 13:15 UTC](https://forum.shopware.com/t/barcode-generator/73004 "2021-02-25T13:15:49Z")

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Is there a plugin to create and print product labels with a built in barcode generator? The mkx plugin Print labels for products and orders in not it…

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## [The speed issue](https://forum.shopware.com/t/the-speed-issue/72988)

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**Author:** [@Puja](https://forum.shopware.com/u/Puja)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [25. Februar 2021 um 07:47 UTC](https://forum.shopware.com/t/the-speed-issue/72988 "2021-02-25T07:47:43Z")

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We are facing the issue in speed. We have already asked in the theme support and mittwald support but we haven’t found any solution. URL: https://wasserbetten-haase.de/ when we go to any category, it takes more time t…

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## [Settings  Plugins overview empty?](https://forum.shopware.com/t/settings-plugins-overview-empty/71306)

<div class="topic-metadata">

**Author:** [@SannNL](https://forum.shopware.com/u/SannNL)\
**Antworten:** 2\
**Zuletzt aktualisiert:** [19. Februar 2021 um 08:21 UTC](https://forum.shopware.com/t/settings-plugins-overview-empty/71306 "2021-02-19T08:21:00Z")

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Hello, when i go to settings and to plugins the overview is empty. Any idea how to fix this? Screenshot: https://imgur.com/6BusJDZ I can however see them in terminal after bin/console plugin:refresh

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## [How to use the Import/Export CSV in Shopware 6.1.5 ?](https://forum.shopware.com/t/how-to-use-the-import-export-csv-in-shopware-6-1-5/66076)

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**Author:** [@davit\_sargsyan](https://forum.shopware.com/u/davit_sargsyan)\
**Antworten:** 27\
**Zuletzt aktualisiert:** [9. Februar 2021 um 21:14 UTC](https://forum.shopware.com/t/how-to-use-the-import-export-csv-in-shopware-6-1-5/66076 "2021-02-09T21:14:31Z")

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Despite all of my attempts, I was unable to import categories/products/media from my one Shopware 6 to another one. I receive such errors shown bellow. Even when I have no errors and when it shows that the import succed…

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## [Shopware 6 not ready to take on EU and international sales](https://forum.shopware.com/t/shopware-6-not-ready-to-take-on-eu-and-international-sales/72124)

<div class="topic-metadata">

**Author:** [@christesr75](https://forum.shopware.com/u/christesr75)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [15. Januar 2021 um 13:09 UTC](https://forum.shopware.com/t/shopware-6-not-ready-to-take-on-eu-and-international-sales/72124 "2021-01-15T13:09:34Z")

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I was evaluating Shopware 6 as a replacement for Magento 2. Even looking at the paid edition it lacks some serious features. While the platform has a lot of good things going, the most important part is what is keeping …

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## [Export options doesn't work - drop menu options are blank](https://forum.shopware.com/t/export-options-doesnt-work-drop-menu-options-are-blank/72098)

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**Author:** [@markoprodevs](https://forum.shopware.com/u/markoprodevs)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [14. Januar 2021 um 13:01 UTC](https://forum.shopware.com/t/export-options-doesnt-work-drop-menu-options-are-blank/72098 "2021-01-14T13:01:09Z")

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I am trying to make a test export, and I can’t manage it. I make custom profile for export with one attribute which need, and I cant see it or any other in dropdown export menu. Here are the screen shoots profiles …

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## [Discount code = free order = bug](https://forum.shopware.com/t/discount-code-free-order-bug/71327)

<div class="topic-metadata">

**Author:** [@powolnymarcel](https://forum.shopware.com/u/powolnymarcel)\
**Antworten:** 6\
**Zuletzt aktualisiert:** [25. Dezember 2020 um 22:08 UTC](https://forum.shopware.com/t/discount-code-free-order-bug/71327 "2020-12-25T22:08:35Z")

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Hello, We have created a promo code : “testcode” value = 25€ We tested an order, we bought an item that cost 10€ and applied the promo code Cart total is 0€ the following error occurs: Could not create a Mollie Paym…

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## [Language pack - Slovenian?](https://forum.shopware.com/t/language-pack-slovenian/71688)

<div class="topic-metadata">

**Author:** [@It4biz](https://forum.shopware.com/u/It4biz)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [21. Dezember 2020 um 09:57 UTC](https://forum.shopware.com/t/language-pack-slovenian/71688 "2020-12-21T09:57:52Z")

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Is there a Slovenian language pack or is there one in the making for Shopware 6? There is a Slovenian language pack for Shopware 5 but it is not compatible with the version 6.

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## [how to buy Drugs online? how to buy medicine ? Medicine where to buy Medicine online Pharmacy?](https://forum.shopware.com/t/how-to-buy-drugs-online-how-to-buy-medicine-medicine-where-to-buy-medicine-online-pharmacy/71655)

<div class="topic-metadata">

**Author:** [@alwaysgates](https://forum.shopware.com/u/alwaysgates)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [19. Dezember 2020 um 04:21 UTC](https://forum.shopware.com/t/how-to-buy-drugs-online-how-to-buy-medicine-medicine-where-to-buy-medicine-online-pharmacy/71655 "2020-12-19T04:21:04Z")

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Medicine where to buy Medicine Pharmacy how to buy Drugs online how to buy medicine Below you can see where to buy medicine

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## [Display Sales Price + List Price on the Product details page](https://forum.shopware.com/t/display-sales-price-list-price-on-the-product-details-page/71444)

<div class="topic-metadata">

**Author:** [@dp01100100](https://forum.shopware.com/u/dp01100100)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [9. Dezember 2020 um 07:13 UTC](https://forum.shopware.com/t/display-sales-price-list-price-on-the-product-details-page/71444 "2020-12-09T07:13:41Z")

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I’m looking to see how I can in Shopware, without the Development Installation have so a Strikethrough the listing price and display a sales price like this: What I’d like is this… is this possible in the ‘out-of-the…

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## [Errror with add to cart button - variable product](https://forum.shopware.com/t/errror-with-add-to-cart-button-variable-product/71427)

<div class="topic-metadata">

**Author:** [@markoprodevs](https://forum.shopware.com/u/markoprodevs)\
**Antworten:** 0\
**Zuletzt aktualisiert:** [8. Dezember 2020 um 09:24 UTC](https://forum.shopware.com/t/errror-with-add-to-cart-button-variable-product/71427 "2020-12-08T09:24:18Z")

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I get this error on every variable product page, does somebody knows what could be? I found a similar error problem related to some updates.

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