# General Questions (EN) **URL:** https://forum.shopware.com/c/shopware-6-english/general-questions-en/39.md [Aktuelle](https://forum.shopware.com/latest.md) · [Kategorien](https://forum.shopware.com/categories.md) · [Schlagwörter](https://forum.shopware.com/tags.md) --- ## [Bin/console does not work](https://forum.shopware.com/t/bin-console-does-not-work/108787)
**Author:** [@ruoying.liang](https://forum.shopware.com/u/ruoying.liang)\ **Antworten:** 4\ **Zuletzt aktualisiert:** [13. April 2026 um 12:09 UTC](https://forum.shopware.com/t/bin-console-does-not-work/108787 "2026-04-13T12:09:39Z")
Hello, i’m new and hope to get some help here. I am following the learning path “Introduction for developers“ and installed shopware 6 (docker, Ubuntu, WSL). I came to the chapter “App Development“ and issued “bin/cons… --- ## [Shopware 6 is fully translated into Thai](https://forum.shopware.com/t/shopware-6-is-fully-translated-into-thai/98241)
**Author:** [@marco.steinhaeuser](https://forum.shopware.com/u/marco.steinhaeuser)\ **Antworten:** 5\ **Zuletzt aktualisiert:** [27. Januar 2026 um 16:38 UTC](https://forum.shopware.com/t/shopware-6-is-fully-translated-into-thai/98241 "2026-01-27T16:38:40Z")
Short note: Shopware 6 is now fully translated into Thai and will soon be available via Language Plugin: https://translate.shopware.com/ Join if you can help with translations into your mother tongue! --- ## [Translated pages keep resetting (to English default) – how to prevent this?](https://forum.shopware.com/t/translated-pages-keep-resetting-to-english-default-how-to-prevent-this/107439)
**Author:** [@vsure](https://forum.shopware.com/u/vsure)\ **Antworten:** 5\ **Zuletzt aktualisiert:** [29. Dezember 2025 um 13:47 UTC](https://forum.shopware.com/t/translated-pages-keep-resetting-to-english-default-how-to-prevent-this/107439 "2025-12-29T13:47:39Z")
Hi everyone, We’re currently building our new multilingual webshop in Shopware for v-sure.eu. Our default language is English, and we’re actively translating pages into Dutch, French, and German. However, we keep runni… --- ## [What is the this email about "Varnish" about and what if I don't update?](https://forum.shopware.com/t/what-is-the-this-email-about-varnish-about-and-what-if-i-dont-update/108339)
**Author:** [@kman](https://forum.shopware.com/u/kman)\ **Antworten:** 6\ **Zuletzt aktualisiert:** [11. Dezember 2025 um 11:06 UTC](https://forum.shopware.com/t/what-is-the-this-email-about-varnish-about-and-what-if-i-dont-update/108339 "2025-12-11T11:06:19Z")
So I just got the following email about making a change to my “Varnish” in my server. I have a few questions. I have had big trouble recently after updating to 6.7 that I have to make changes in “Incognito mode” and hi… --- ## [Redis - integration with Shopware 6.7 questions](https://forum.shopware.com/t/redis-integration-with-shopware-6-7-questions/108010)
**Author:** [@anatol](https://forum.shopware.com/u/anatol)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [7. Oktober 2025 um 09:11 UTC](https://forum.shopware.com/t/redis-integration-with-shopware-6-7-questions/108010 "2025-10-07T09:11:22Z")
I am testing the integration of Redis with Shopware 6.7 and have several questions. I am using two Redis instances: one for ephemeral data (cache) and one for persistent data. My settings for persistent data are stored… --- ## [Index notification don't stop running in Shopware 6](https://forum.shopware.com/t/index-notification-dont-stop-running-in-shopware-6/105098)
**Author:** [@j.heine](https://forum.shopware.com/u/j.heine)\ **Antworten:** 1\ **Zuletzt aktualisiert:** [19. September 2025 um 08:15 UTC](https://forum.shopware.com/t/index-notification-dont-stop-running-in-shopware-6/105098 "2025-09-19T08:15:32Z")
The index notification runs all the time. Is there a way to just start this manually? Emptying the queue doesn’t help because indexing starts again immediately. In the database you can empty the indexing in the „increme… --- ## [Trouble Migrating from Shopware 6 to Shopware 6](https://forum.shopware.com/t/trouble-migrating-from-shopware-6-to-shopware-6/100877)
**Author:** [@kstar](https://forum.shopware.com/u/kstar)\ **Antworten:** 4\ **Zuletzt aktualisiert:** [9. September 2025 um 16:24 UTC](https://forum.shopware.com/t/trouble-migrating-from-shopware-6-to-shopware-6/100877 "2025-09-09T16:24:43Z")
Hi, so I am trying to migrate from one Shopware 6.5.3.1 to 6.5.4.0 I downloaded and updated the Migration Assistant on both applcations. I created the Integration connection on the source Application. I copied the … --- ## [Selling by fixed bundles](https://forum.shopware.com/t/selling-by-fixed-bundles/107726)
**Author:** [@DaviBax](https://forum.shopware.com/u/DaviBax)\ **Antworten:** 3\ **Zuletzt aktualisiert:** [12. August 2025 um 08:05 UTC](https://forum.shopware.com/t/selling-by-fixed-bundles/107726 "2025-08-12T08:05:59Z")
Hello, I am trying to find a solution to my need to sell products in three different formats for the same product, which is also the same way I would purchase the products. For example: small package of 50 pieces for… --- ## [Separate customer accounts for 2 stores on 1 Shopware installation](https://forum.shopware.com/t/separate-customer-accounts-for-2-stores-on-1-shopware-installation/107275)
**Author:** [@Yarrah\_Smolke](https://forum.shopware.com/u/Yarrah_Smolke)\ **Antworten:** 1\ **Zuletzt aktualisiert:** [28. Mai 2025 um 16:02 UTC](https://forum.shopware.com/t/separate-customer-accounts-for-2-stores-on-1-shopware-installation/107275 "2025-05-28T16:02:10Z")
Hi, I have found an older topic (Separate customer accounts for two stores on one Shopware installation) which is already closed. But I still haven’t found the solution. We have multiple brands and most people don’t k… --- ## [Licensing host in the basic settings](https://forum.shopware.com/t/licensing-host-in-the-basic-settings/107294)
**Author:** [@scaracollis](https://forum.shopware.com/u/scaracollis)\ **Antworten:** 1\ **Zuletzt aktualisiert:** [28. Mai 2025 um 12:30 UTC](https://forum.shopware.com/t/licensing-host-in-the-basic-settings/107294 "2025-05-28T12:30:37Z")
„Licensing host unknown. Please check the licensing host in the basic settings“ Why ? everything is set correctly… Thanks --- ## [Can I use elasticsearch/opensearch in community edition?](https://forum.shopware.com/t/can-i-use-elasticsearch-opensearch-in-community-edition/99539)
**Author:** [@akos](https://forum.shopware.com/u/akos)\ **Antworten:** 10\ **Zuletzt aktualisiert:** [5. Mai 2025 um 14:05 UTC](https://forum.shopware.com/t/can-i-use-elasticsearch-opensearch-in-community-edition/99539 "2025-05-05T14:05:45Z")
For now I’m planning to use Shopware for free, with community edition for a startup project. In the dev documentation I read about using Elasticsearch/Opensearch and started setting it up according to the docs. However,… --- ## [Shipping configuration for multiple couriers, countries](https://forum.shopware.com/t/shipping-configuration-for-multiple-couriers-countries/106994)
**Author:** [@Robert49](https://forum.shopware.com/u/Robert49)\ **Antworten:** 3\ **Zuletzt aktualisiert:** [8. April 2025 um 18:14 UTC](https://forum.shopware.com/t/shipping-configuration-for-multiple-couriers-countries/106994 "2025-04-08T18:14:45Z")
As I understand, it is necessary to create individual shipping methods (/Settings/Shipping) for every country being shipped to, and also separate methods for the different couriers used for that country? (as each method … --- ## [Canonical and/or SEO url:s for variants?](https://forum.shopware.com/t/canonical-and-or-seo-url-s-for-variants/105779)
**Author:** [@magnus](https://forum.shopware.com/u/magnus)\ **Antworten:** 3\ **Zuletzt aktualisiert:** [14. März 2025 um 07:23 UTC](https://forum.shopware.com/t/canonical-and-or-seo-url-s-for-variants/105779 "2025-03-14T07:23:04Z")
Hey What do you use and which one is „best“? For my products with different colors, I have set Canonical url:s to „on“ and selected one of the colors. But checking the site with Ahref gives a lot of error about „Canoni… --- ## [Change the URL of the main Shopware account](https://forum.shopware.com/t/change-the-url-of-the-main-shopware-account/106272)
**Author:** [@kman](https://forum.shopware.com/u/kman)\ **Antworten:** 1\ **Zuletzt aktualisiert:** [27. Januar 2025 um 14:45 UTC](https://forum.shopware.com/t/change-the-url-of-the-main-shopware-account/106272 "2025-01-27T14:45:12Z")
I have a shopware account and I have to change the URL of the shop. At present the shop has multiple URLs pointed at it. I have plugins which I pay for monthly as well. How do I change main the URL of the plugins I pa… --- ## [Deduplicate customer accounts on e-mailaddress/customer number](https://forum.shopware.com/t/deduplicate-customer-accounts-on-e-mailaddress-customer-number/106231)
**Author:** [@RvdV](https://forum.shopware.com/u/RvdV)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [8. Januar 2025 um 15:52 UTC](https://forum.shopware.com/t/deduplicate-customer-accounts-on-e-mailaddress-customer-number/106231 "2025-01-08T15:52:08Z")
Hi there, Does anyone know how to deduplicate customer accounts based on their e-mailaddress or customer number? During an import of customer accounts, some were flagged as invalid. After fixing these and importing the… --- ## [Install dependency issues using git](https://forum.shopware.com/t/install-dependency-issues-using-git/105842)
**Author:** [@leenl](https://forum.shopware.com/u/leenl)\ **Antworten:** 1\ **Zuletzt aktualisiert:** [4. Dezember 2024 um 07:26 UTC](https://forum.shopware.com/t/install-dependency-issues-using-git/105842 "2024-12-04T07:26:29Z")
My environment is nginx php 8.2 centos 8 Dependency issues kept appearing during installation. I tried various modifications and settings of composer.json but all failed. shopware/platform is present at version 1.0… --- ## [Missing Asterisks for Required Fields on Registration Page in Shopware 6.6.5.1](https://forum.shopware.com/t/missing-asterisks-for-required-fields-on-registration-page-in-shopware-6-6-5-1/105232)
**Author:** [@conquest](https://forum.shopware.com/u/conquest)\ **Antworten:** 1\ **Zuletzt aktualisiert:** [22. September 2024 um 11:49 UTC](https://forum.shopware.com/t/missing-asterisks-for-required-fields-on-registration-page-in-shopware-6-6-5-1/105232 "2024-09-22T11:49:06Z")
Hello Shopware Community, I am using Shopware 6, version 6.6.5.1, and I have an issue with the display of asterisks for required fields on the registration page. On the page http://localhost/account/login, the aster… --- ## ["Customers have also seen" plugin can not be installed](https://forum.shopware.com/t/customers-have-also-seen-plugin-can-not-be-installed/105256)
**Author:** [@anatol](https://forum.shopware.com/u/anatol)\ **Antworten:** 2\ **Zuletzt aktualisiert:** [20. September 2024 um 09:24 UTC](https://forum.shopware.com/t/customers-have-also-seen-plugin-can-not-be-installed/105256 "2024-09-20T09:24:56Z")
The plugin Customers have also seen can not be installed in Shopware v6.6.3.1 Error: Internal Server Error An exception occurred while executing a query: SQLSTATE\[23000\]: Integrity constraint violation: 1452 Cannot a… --- ## [Can not purchase with the PayPal plugin](https://forum.shopware.com/t/can-not-purchase-with-the-paypal-plugin/105139)
**Author:** [@dieplamct](https://forum.shopware.com/u/dieplamct)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [11. September 2024 um 07:14 UTC](https://forum.shopware.com/t/can-not-purchase-with-the-paypal-plugin/105139 "2024-09-11T07:14:38Z")
Hi there, I have a question regarding the plugin SwagPayPal, I am using version 9.5.0 of the plugin and Shopware 6.6.5.1 on my application. The plugin works perfectly but we do need to use the feature PayPal Plus and it… --- ## [Smtp (smtp.google.com) not working in my shop channel](https://forum.shopware.com/t/smtp-smtp-google-com-not-working-in-my-shop-channel/104353)
**Author:** [@softpoint24](https://forum.shopware.com/u/softpoint24)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [22. Juni 2024 um 09:32 UTC](https://forum.shopware.com/t/smtp-smtp-google-com-not-working-in-my-shop-channel/104353 "2024-06-22T09:32:22Z")
I have configured my email system to use SMTP (smtp.google.com) for sending emails with correct details. However, I am facing an issue specifically within my shop channel where emails are not being sent successfully. Des… --- ## [How to use Shopware?](https://forum.shopware.com/t/how-to-use-shopware/104293)
**Author:** [@10alaato](https://forum.shopware.com/u/10alaato)\ **Antworten:** 11\ **Zuletzt aktualisiert:** [19. Juni 2024 um 06:27 UTC](https://forum.shopware.com/t/how-to-use-shopware/104293 "2024-06-19T06:27:33Z")
So, context. I am a newly hire in a company as a web developer, and it seems that i am the only Software Enigneer here. the company has a store that is mainly managed by the marketing team using shopware. I was told t… --- ## [Landscape product images. How do you do it?](https://forum.shopware.com/t/landscape-product-images-how-do-you-do-it/98293)
**Author:** [@magnus](https://forum.shopware.com/u/magnus)\ **Antworten:** 2\ **Zuletzt aktualisiert:** [11. Juni 2024 um 11:36 UTC](https://forum.shopware.com/t/landscape-product-images-how-do-you-do-it/98293 "2024-06-11T11:36:50Z")
Hi According to the docs, the recommended product image is square and 1920x1920 px (for optimal quality). But how do you do it if you want to product images in landscape format? Shopware creates a srcset for images, bu… --- ## [IOSS + OSS plugin](https://forum.shopware.com/t/ioss-oss-plugin/103758)
**Author:** [@Sufel](https://forum.shopware.com/u/Sufel)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [18. April 2024 um 11:46 UTC](https://forum.shopware.com/t/ioss-oss-plugin/103758 "2024-04-18T11:46:37Z")
Hello I asked this same question on the german side of the forum but was wondering if here is more people with experience on IOSS or OSS plugins. I’m currently in the process of setting up my shop on Shopware 6 in Swed… --- ## [Anchor links mobile issue](https://forum.shopware.com/t/anchor-links-mobile-issue/103366)
**Author:** [@uros.vidic](https://forum.shopware.com/u/uros.vidic)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [19. März 2024 um 12:04 UTC](https://forum.shopware.com/t/anchor-links-mobile-issue/103366 "2024-03-19T12:04:58Z")
Anchor link is on another page and it stops way to high. Doesn’t hit the target area. I am using SW 6.5+ and encountered anchor links issue on mobile / responsive any width smaller than 768px. Issue can be replicated in… --- ## [AWS S3 filesystem CDN](https://forum.shopware.com/t/aws-s3-filesystem-cdn/68941)
**Author:** [@Yafar\_iSi](https://forum.shopware.com/u/Yafar_iSi)\ **Antworten:** 12\ **Zuletzt aktualisiert:** [6. März 2024 um 07:05 UTC](https://forum.shopware.com/t/aws-s3-filesystem-cdn/68941 "2024-03-06T07:05:44Z")
I followed the S3 documentation (https://docs.shopware.com/en/shopware-platform-dev-en/how-to/use-s3-datastorage) but is not very complete I manage to store the resources in the AWS bucket but it has some performance is… --- ## [Import manufacturers from CSV](https://forum.shopware.com/t/import-manufacturers-from-csv/91756)
**Author:** [@raph](https://forum.shopware.com/u/raph)\ **Antworten:** 4\ **Zuletzt aktualisiert:** [5. März 2024 um 11:33 UTC](https://forum.shopware.com/t/import-manufacturers-from-csv/91756 "2024-03-05T11:33:33Z")
Hello, I would like to know if there is a way to import manufacturers from a CSV file ? Importing a CSV is working fine, but the entity Manufacturer seems not to be present … I tried to look into the code if I had the… --- ## [New store not indexed by Google](https://forum.shopware.com/t/new-store-not-indexed-by-google/102914)
**Author:** [@magnus](https://forum.shopware.com/u/magnus)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [10. Februar 2024 um 11:05 UTC](https://forum.shopware.com/t/new-store-not-indexed-by-google/102914 "2024-02-10T11:05:36Z")
Hi I published my new store for about 10 days ago. But if I do a search on Google using site:bytadiskbank.se I get zero (0) results. Also, in my Google search console account the message „Processing data, please chec… --- ## [Activate Extension store fails with Internal server error](https://forum.shopware.com/t/activate-extension-store-fails-with-internal-server-error/96605)
**Author:** [@hbliek](https://forum.shopware.com/u/hbliek)\ **Antworten:** 9\ **Zuletzt aktualisiert:** [24. Januar 2024 um 10:02 UTC](https://forum.shopware.com/t/activate-extension-store-fails-with-internal-server-error/96605 "2024-01-24T10:02:17Z")
Something appears to go wrong with Extensions\>Store Activate Internal Server Error Return value of Symfony\\Component\\Process\\Process::close() must be of the type int, null returned This does not add entries to the Sett… --- ## [Duplicate guest accounts](https://forum.shopware.com/t/duplicate-guest-accounts/96565)
**Author:** [@joris.van.os](https://forum.shopware.com/u/joris.van.os)\ **Antworten:** 2\ **Zuletzt aktualisiert:** [8. Dezember 2023 um 11:49 UTC](https://forum.shopware.com/t/duplicate-guest-accounts/96565 "2023-12-08T11:49:26Z")
Hi, Does anyone know how to prevent (or more likely merge) duplicate quest accounts based on the same email address, after a customer places an order without registering and does this over time? We don’t want to disabl… --- ## [Question about the PayU plugin](https://forum.shopware.com/t/question-about-the-payu-plugin/101147)
**Author:** [@wishva9](https://forum.shopware.com/u/wishva9)\ **Antworten:** 0\ **Zuletzt aktualisiert:** [5. September 2023 um 16:25 UTC](https://forum.shopware.com/t/question-about-the-payu-plugin/101147 "2023-09-05T16:25:38Z")
Does anyone know what happen to the PayU plugin that was available in the store couple of months back. I think it is disabled and not available in the store anymore. So will it be safe to use the plugin ? Thank you in … [Nächste Seite](https://forum.shopware.com/c/shopware-6-english/general-questions-en/39.md?page=1)